Manager, Care Coordination

Job Description

Job Description

VIVA HEALTH, ranked one of the Best Places to Work by Modern Healthcare, is currently seeking a Manager, Care Coordinator in Auburn, AL!

The Manager, Care Coordination will supervise the day-to-day operations of a Care Coordination team, including program policies and procedures, documentation and records, and will work collaboratively with ACHN leadership to support overall quality goals. This position will work both internally and externally to ensure timely and efficient care is accessible to patients and to support delivering care providers. This position will also provide clear direction for achieving team goals and objectives. This position will travel to locations within the relevant service area through a reliable means of transportation insured in accordance with Company policy. This position will have work from home opportunities.

REQUIRED :

BSN

Three years of experience in care coordination or case management in a medical or behavioral health setting

One year of experience in a supervisory or management role

Current RN license in good standing with the appropriate State of Alabama Board

Valid driver's license in good standing

May require significant face-to-face member contact, with duties regularly performed away from the principal place of business

Willing to submit to vaccine testing and screening

Excellent interview and telephone skills, as well as the ability to deal with providers and team members in a caring and helpful (assertive and tactful) manner

Working knowledge of health-related service delivery systems

Excellent communication and relationship skills

Ability to analyze varied environmental factors in relation to members’ wellbeing

Organization and time management skills

Ability to be flexible, adaptable and work effectively in a variety of settings

Basic computer skills

PREFERRED :

• CCM Certification
• Ability to utilize Microsoft Word and Excel