Service Request Specialist

A company is looking for a Service Request Specialist - Third Shift.

Key Responsibilities

Submit MACD requests and vendor orders for equipment on behalf of customers

Update system assets and assist with mobile phone activation

Monitor vendor responses and oversee the ServiceNow ticketing system

Required Qualifications

High school diploma or equivalent

1-2 years of experience working for a mobile carrier preferred

Ability to work independently with minimal management oversight

Proficiency in Microsoft Office products

Typing speed of at least 40 words per minute