HVAC Service Manager and Purchaser

Job Description

Job Description

Northern Wolves Inc is excited to announce a unique opportunity for an HVAC Service Manager and Purchaser to join our leadership team. In this dual-role position, you will not only oversee our HVAC service operations but also manage the procurement of equipment and materials essential for our projects. Your expertise in HVAC systems combined with your purchasing acumen will play a vital role in the success of our operations.

As the HVAC Service Manager, you will lead a dedicated team of technicians, ensuring top-notch service delivery and high levels of customer satisfaction. Concurrently, as a Purchaser, you will be responsible for sourcing, negotiating, and managing vendor relationships to secure quality products at competitive prices, thereby optimizing our operational costs. If you're a driven leader with a passion for the HVAC industry and procurement, we want to hear from you!

Responsibilities

• Manage and oversee HVAC service operations, including scheduling, staffing, and performance evaluations.
• Ensure exceptional customer service through timely and effective resolution of service issues.
• Lead the procurement process of HVAC equipment and materials, including vendor selection and contract negotiation.
• Monitor inventory levels, perform demand forecasting, and order materials as needed.
• Develop and implement service protocols and purchasing strategies to enhance operational efficiency.
• Provide training and support for service technicians to ensure a high level of technical proficiency.
• Analyze service metrics and purchasing data to identify areas for improvement and cost savings.

Requirements

Benefits