Resident Services Manager- Farfield CT Company : Charlesgate Property Management About the role CHARLESGATE is a Boston-based real estate firm expanding into the Conneticut market with a bold, forward-thinking approach to multifamily property management.
Our team operates within an innovative “pod” structure designed to drive collaboration, efficiency, and accountability at every level.
We’re entering an exciting phase of growth and are looking for entrepreneurial leaders who are eager to build with us.
Job Summary :
We are seeking an experienced, hands-on Resident Services Manager to lead operations for three buildings in the Fairfield, CT area.
This is a critical role in launching our presence in a new market.
You’ll be the on-site lead responsible for delivering a best-in-class resident experience, driving performance, and overseeing all aspects of lease-up and daily operations.
Key Responsibilities :
Oversee all on-site operations for three multifamily properties totaling 79 units from lease-up through stabilization Drive leasing efforts, manage resident relations, and ensure top-tier service delivery Partner with CHARLESGATE's regional and home office teams as part of our integrated pod model Implement and manage operating procedures, including rent collection, vendor coordination, maintenance oversight, and reporting Ensure compliance with local regulations and property-level financial targets Represent Charlesgate’s brand in the local community and with new prospects, residents, and ownership Coordinate turnover, renewals, and resident communications with attention to detail and speed Proactively manage maintenance staff and third-party vendors to maintain the physical integrity of the property Qualifications : Minimum of 3 years of experience in multifamily property management, including single-site oversight Knowledge of property management systems, vendor relationships, and local market dynamics High sense of ownership, accountability, and an entrepreneurial mindset Strong leadership, communication, and organizational skills Experience working in fast-paced environments with evolving processes and structure Ability to adapt, problem-solve, and lead with initiative as CHARLESGATE expands into new markets Compensation and Benefits Competitive salary.
Health Insurance - Excellent and industry leading coverage.
Paid time off.
Company holidays 401K / FSA / supplemental insurance.
CHARLESGATE is an integrated real estate firm that empowers thousands of clients throughout Eastern Massachusetts with a comprehensive array of services across residential and multifamily commercial real estate - property management & leasing, sales brokerage, investment sales, construction, and new development.
With deep, local roots, we were founded in Boston in 2003 and are headquartered in the Back Bay.
We are rapidly growing, including making the Inc 5000 list of the fastest-growing private companies in America.
Our VISION is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.
As a Values based firm, we are founded on the Core Principles of ETHICS.
RELATIONSHIPS.
RESULTS. as well as our Seven Fundamental Cultural Values that we expect our team to exhibit :
Positive Attitude.
Smile and move Empathy.
Seek first to understand the perspectives of others Proactivity.
Bias towards action using good judgement Ownership.
See the big picture Curiosity.
Think, learn and rapidly improve Resourcefulness.
Be effective Communication.
Be concise, articulate and make meaning clear Charlesgate Property Management is committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Powered by JazzHR
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Resident Manager • Fairfield, CT, US
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