Job Description
Job Description
Position Title : Food & Beverage Manager
Department : Food and Beverage
Reports To : Director of Food & Beverage
Supervises : F&B Service Employees
Job Summary
The Assistant Food & Beverage Manager is responsible for leading the food and beverage service staff in facilities to include the Pub, 1929 Room, Terrace Lounge, Pool Bar / Dining, Halfway House and Banquet areas. Responsible for ensuring the highest level of member service by overseeing all aspects of service and service staff during operating hours, while working in a clean and safe environment, and meeting all financial goals for sales and expenses.
Job Tasks / Duties
- Ensure that all indoor and outdoor dining spaces are appropriately set for the reservations booked daily
- Maintain a safe, clean, professional work and service environment
- Help maintain SOP for each dining venue and common spaces used Clubhouse and Seasonal Venues based on the demands for each location
- Getting acquainted with the Club's POS system and being able to update daily specials as well as become proficient in taking food orders.
- Constant communication with the Director of F&B on updates, changes, questions, inquiries, and issues within the F&B Department
- Creates, maintains, and distributes weekly schedules for FOH F&B staff and communicates changes as needed to staff and management
- Confirms that all service staff are in proper uniform and adhere to the Club's appearance standards
- Assists our Catering Manager in the set up, and execution of private events, small and large, when scheduled accordingly
- Direct oversight in Interviewing potential employees, and Hiring new employees, and Terminating employees in the FOH F&B department
- Direct oversight in the training of new FOH F&B employees
- Weekly linen inventory submitted to F&B Director every Wednesday by 2 PM
- Weekly inventory on POS items and service items that may need to be ordered
- Communicating and coordinating with the Executive Chef on weekly orders needed for the FOH, through Kitchen orders being placed
- Direct oversight in the ordering of all Beverage Items
- Organization of the Liquor / Beer & Wine Room, along with Beverage storage room
- Completing the monthly inventory for all Beverage items by the 5th of each month
- Communicate with the Kitchen Management Team on daily and weekly specials
- Updating the POS systems with daily or weekly changes
- Acts as the Manager on Duty (MOD) when all other management staff is not on property, and supervises any remaining FOH, F&B staff on property. Works with the remaining staff to complete tasks in an effective and efficient manner
- Assists members with personal requests in accordance with the employee handbook
- Attend weekly BEO Meetings
- Other duties may be required from time to time by The Club's Department Heads, and Catering Manager
Other Requirements
Must be able to work nights, weekends, and holidaysMay be required to lock up the Clubhouse during the week / weekendsMust be able to lift 50 poundsMay be asked to attend training seminarsFlexibility to take on multiple roles at the same timeEducation and / or Experience
Restaurant, Country Club, or Banquet experience of a minimum of 1 year experience1-3 years of supervisor / management progressionJob Knowledge, Core Competencies, and Expectations
Ability to establish and maintain effective relationships with supervisory / administrative staff, employees, members and guestsProvide a high level of customer service to the membership and their guestsFluently be able to use POS systems in place to update F&B offerings and pricingPrimary duty is management and leadership, however, will be required to fill in as a Server, Host, Server Assistant, Bartender, etc. and relieve / back-up staff during peak periods or when short-staffedCompensation
Full-Time positionReceive full service charge for bulk wine orders (wine dinners)Vacation, Sick, and Personal Time offHealth Insurance401K PlanCMAA Membership