Retail Wireless Consultant - Part-time

Overview

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive a competitive base salary and compensation package. Employees enjoy stock grants, employee stock purchase plan, 401(k), and access to financial coaching. We strive to be UNSTOPPABLE for our employees.

Job Overview

Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile, acting as brand ambassadors who create energy around our products and services. They thrive in a fast-paced environment where technology innovations and customer needs evolve. They build meaningful connections with customers, uncover needs, and educate, demonstrate, and recommend device and service solutions. Mobile Experts meet performance targets including sales, customer experience, and quality of sale metrics.

Job Responsibilities

• Serving and selling to customers while providing a best-in-class customer experience and building loyalty
• Consistently leveraging digital tools in interactions and onboarding
• Completing training on in-store experience, new skills and processes, knowledge of systems and reference resources
• Maximizing time on shift, researching information between customers, and learning about wireless innovations
• Partnering with T-Mobile employees across channels, including business and customer service

Education and Work Experience

Knowledge, Skills and Abilities

Licenses and Certifications

Travel

Travel Required (Yes / No) : No

DOT Regulated

DOT Regulated Position (Yes / No) : No

Safety Sensitive Position (Yes / No) : No

Compensation

Hourly Base Pay : $19.00

Annualized Incentive Target : $6,552

Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20 / hour inclusive of base pay and incentives. Every employee is eligible for an Annual Stock Grant.

Benefits and Additional Information

At T-Mobile, our benefits show the spirit of One Team, Together. Full- and part-time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and paid holidays. Benefits include parental and family leave, family-building benefits, back-up care, childcare subsidy, tuition assistance, coaching, disability and life insurance, and voluntary coverages. We also offer mobile service and home internet discounts, pet insurance, and commuter programs. To learn about benefits, see the benefits information page.

Company Statement

T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions about employment are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, disability status, or any other protected characteristic. Discrimination, retaliation, or harassment is not tolerated.

Accommodation

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. This contact channel is not for submitting applications or inquiries about positions unrelated to accommodations.

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