Accounts Receivable Specialist (Open to All Dykema Locations)

Accounts Receivable Specialist

Dykema Gossett PLLC, a leading national law firm, is looking for a dedicated Accounts Receivable Specialist. This position is open to all our office locations. The Accounts Receivable Specialist will work closely with the Accounts Receivable Manager and will coordinate and facilitate client collection activities for assigned billing attorneys following established procedures and guidelines. The role monitors client accounts by applying established policies and initiating appropriate problem resolution, keeping the attorney/manager advised of account activity. The Accounts Receivable Specialist also establishes and maintains professional and beneficial work relationship with clients, attorneys, and colleagues to support firm objectives.

Essential Duties and Responsibilities

• Reviews aging of client accounts receivable and identifies clients, billing attorneys, or practice groups that deserve special attention per established guidelines, policies, and procedures. Assists in determining, in conjunction with the Accounts Receivable Manager and the Financial Review Committee, collection potential, litigation potential, and charge-off potential by providing appropriate documentation.
• Researches and resolves billing and collection discrepancies. Meets with attorneys to determine need for further action and prepares appropriate follow-up documentation.
• Initiates follow-up collection activities when appropriate. Assists Accounts Receivable Manager and the Financial Review Committee members with implementing stop work procedures, and identifies accounts where stop work procedures should be invoked. Recommends, to manager, the transfer of delinquent accounts to outside collection agencies when appropriate.
• Monitors client accounts. Performs collection functions such as mailing reminder statements, placing follow-up telephone calls, and composing basic collection letters in compliance with departmental collection policies and attorney requests.
• Monitors client accounts receivables for small balance write-offs in order to maintain clean data for aged reporting.
• Organizes and maintains collection files for each client account implementing additional recordkeeping methods to increase efficiency when appropriate.
• Performs additional duties as required.

Knowledge, Skills, and Abilities Required

• Associate degree in accounting or related field preferred, or a comparable level of training such as that which may be acquired through additional work experience.
• Three years of law firm collection experience strongly preferred. Will consider professional service collections experience or other experience in a legal-adjacent field.
• Must be proficient with Microsoft Office Suite, including intermediate+ skills in word processing and Excel.
• Excellent written and verbal communication abilities. Adept interpersonal relations are essential when interacting with clients, attorneys, and colleagues.
• Proactive, inquisitive, and analytical problem solver able to exercise independent judgment, with a proven track record of setting and achieving goals in areas of responsibility.
• Ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the diversity and abilities of all members.
• Requires flexibility and ability to prioritize workload effectively, using strong time management and organizational skills.
• Excellent attention to detail required.

Why You Should Apply

Dykema offers an excellent salary and benefit package, including transportation assistance. Dykema provides a professional, diverse and collaborative workplace where all employees can thrive. Dykema has achieved, and continues to participate in, Mansfield Certification. Our work environment is business casual.

The expected compensation ranges for this position in various states and jurisdictions are as follows:

• Chicago: $55-$65k
• Los Angeles: $55-$65k
• Michigan Offices: $50-$60k
• Milwaukee: $50-$60k
• Minneapolis: $50-$60k
• Dallas & Houston: $50-$60k
• San Antonio: $45-$55k
• Washington, D.C.: $55-$65k

The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data and consideration of internal equity.

EEO Statement

It is the Firm's policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual's age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.

Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.

It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments and training, to ensure that these activities are administered consistent with the Firm's goal of furthering the principle of equal employment opportunity.