Field Service Technician

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The Field Service Technician is responsible for working with PBE products to troubleshoot product issues in the field to resolve product related issues for existing customers, or ongoing projects. As the face of PBE Axell, the Field Service Technician is not only technically astute, but they are also expected to represent PBE Axell with the highest degree of professionalism.

• Responsibilities / Duties :
• Troubleshoots customer installations in the field to determine cause and corrective action.
• Provides installation and commissioning assistance in support of the PBE product portfolio to include proximity alert systems, communications systems, and mine monitoring systems.
• Maintains all necessary certifications for surface and underground service and repair.
• Troubleshoots PBE products to determine cause of failures utilizing standard test equipment.
• Repairs and refurbishes PBE products to the latest configuration maintaining high quality.
• Assists engineering personnel in the field when needed.
• Assists Distributor Service Center personnel as needed in support of the PBE product portfolio.
• Help maintains all records necessary for the Service / Repair Technicians.
• Works closely with the Sales group in promoting PBE products when on service calls or training seminars.
• Maintains a relationship with distributors as it relates to service and training.
• Aids in product demonstrations as requested by sales.
• Education / Work Experience
• Associate degree in electronics, electrical and electronics equipment repair, electronic technology or other engineering specialty; or equivalent trade school or military training.
• Capabilities / Skills :
• Experience with
• PLC systems, automation, and control systems
• Knowledge of
• diagnostic tools and software
• used for electrical troubleshooting in mining equipment.
• Background in
• communication systems
• related to mining machinery.
• Ability to work on
• battery-electric or hybrid mining equipment
• Experience with
• RF communications systems
• used in mining environments, such as
• two-way radios, telemetry, and remote-control equipment
• MSHA certified for Surface and Underground metal non-metal.
• Must be able to concentrate and have excellent problem solving skills.
• Must be able to use tools to repair and service products.
• Must have abstract reasoning skills and creative thinking skills.
• Mechanical ability.
• Manual dexterity.
• Ability to understand and carry out verbal and written instructions.
• Ability to report to scheduled work hours promptly.
• Additional Requirements :
• Ability to work in harsh mining environments, including underground operations.
• Ability to work in an outdoor environment in various weather conditions.
• Must be comfortable working at heights and in confined spaces.
• Strong problem-solving skills and ability to work under pressure.
• Willingness to work shifts, overtime, and be on-call as needed.
• Work schedule will follow a
• 14 days on / 14 days off cycle, with 12 hour shifts rotating between day and night shifts
• Physical Demands :

Primary functions require sufficient physical ability and mobility to work in an office or field setting; to stand, sit, or walk for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and / or pull light to moderate amounts of weight 75

• lbs
• ; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
• Disclaimer :

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Job Type : Full-time

Benefits :

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience :

• Mechanical knowledge : 1 year (Required)

Ability to Commute :

• Herriman, UT 84096 (Required)

Ability to Relocate :

• Herriman, UT 84096 : Relocate before starting work (Required)

Work Location : In person