Director, Head of People Analytics

About the Role

We’re hiring for a Director, People Analytics on our People Team. In this role, you’ll shape and execute the analytics vision that empowers Chime’s leaders to make data-driven decisions about our people, culture, and organization. You’ll lead a high‑performing team responsible for transforming data into insights, building scalable infrastructure, and advancing our employee listening and organizational health strategy.

In This Role, You Will

• Lead the People Analytics function — setting the vision, strategy, and roadmap for people data, insights, and storytelling across Chime.
• Develop and scale the people data foundation by enhancing data architecture, governance, and integration across systems like Workday, Greenhouse, and OneModel.
• Advance Chime’s employee listening strategy, including surveys, feedback loops, and organizational health diagnostics to measure culture, engagement, and leadership effectiveness.
• Deliver actionable insights through executive dashboards, predictive analytics, and deep‑dive analyses that influence talent, performance, DEB, and workforce planning strategies.
• Partner with senior leaders and People COEs to translate data into strategies that improve retention, performance, and organizational health.
• Evolve Chime’s analytics maturity from descriptive to predictive, introducing AI‑ and machine‑learning–based models that drive workforce insights.
• Build, mentor, and scale a high‑performing analytics team, fostering a culture of curiosity, rigor, and storytelling that connects insights to impact.
• Represent People Analytics at the enterprise level, collaborating with Finance, Data, and Tech teams to ensure a unified data ecosystem and trusted metrics.

To Thrive in This Role, You Have

A Little About Us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user‑friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential. We’re a team of problem solvers, dreamers, and builders with one shared obsession : our members. From day one, Chimers have worked tirelessly to out‑hustle and out‑execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

What We Offer For Our Full‑time, Regular Employees

Legal and Equal‑Opportunity Employment

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, colour, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact : benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

#J-18808-Ljbffr