Inside Sales Representative

Job Description

Job Title : ECommerce Sales Representative

Location : Atlanta, GA On-Site (Area Code : 30340)

Schedule : 4 weekdays + Saturday (full time position)

Overview :

Our client is seeking a full-time ECommerce Sales Representative to join their growing team. In this role, you will respond to inbound inquiries from online shoppers looking for both stocked and custom interior and exterior doors, windows, and bathroom vanities. This is a performance-driven sales role focused on closing warm leads, delivering outstanding customer service, and helping customers make confident purchasing decisions through the ecommerce platform.

Key Responsibilities :

• Respond to inbound leads through phone, email, chat, and web forms using RingCentral, Shopify, and Microsoft Office
• Understand customer needs and recommend appropriate stocked or custom products
• Close sales and process orders accurately through our online systems
• Use Monday.com to manage follow-ups and order pipelines
• Provide product knowledge and basic construction guidance to help customers select the right fit
• Communicate professionally and clearly with homeowners, contractors, and designers
• Coordinate with the warehouse and support teams to ensure accurate fulfillment and provide customer support for existing orders

Requirements :

Preferred Qualifications :

Why Join Us ?