Talent.com
Retail Store Manager

Retail Store Manager

PetsmartPueblo, CO, United States
30+ days ago
Job type
  • Full-time
Job description

PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!

Retail Store Manager

About Life at PetSmart

At PetSmart, were more than just a company obsessed with pets ; were obsessed with our people too . Our values are rooted in unconditional love a lesson we learn from our petsand staying united together .We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits that benefit you

Take care of yourself and your family memberswhether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings :

  • Paid bi-weekly
  • Health benefits : medical, dental, vision
  • 401k
  • Tuition assistance
  • Associate discounts and perks
  • Paid time off for fulltime associates
  • Career pathing
  • Development opportunities

JOB SUMMARY

PetSmarts Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the stores daily business while upholding the companys vision, mission, values, and strategy within the store.

ESSENTIAL RESPONSIBILITIES

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs :

People Leadership :

  • Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
  • Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
  • Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
  • Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
  • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
  • Cascades information to associates and adjusts team priorities to meet goals and commitments.
  • Ensures continued alignment and responds effectively to a changing environment.
  • Address and administer associate complaints and grievances.
  • Recognizes and celebrates associates driving overall associate engagement.
  • Accountable to ensuring all associate reviews are delivered on time.
  • Overall Store Experience :

  • Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
  • Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
  • Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
  • Evaluates operations and seeks opportunities to continuously improve processes and services.
  • Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
  • Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
  • Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
  • Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
  • Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
  • Communicates business and financial objectives to other leaders within the store.
  • Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
  • Responsible for taking immediate action and reports when a sick / injured pet is identified in the store; transport to the vet as needed.
  • Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
  • Business Management :

  • Deliver corporate strategy and profitability goals by executing the direction set leadership.
  • Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
  • Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
  • Manages expenses such as labor and supplies and any other relevant store metrics.
  • Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
  • Creates and posts schedules for the entire store.
  • Accountable for processing payroll weekly and managing labor within a budget.
  • Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
  • Accountable to run store related errands to support store needs.
  • QUALIFICATIONS

  • 4-6 years of retail leadership or experience in a customer-focused environment.
  • Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail.
  • SUPERVISORY RESPONSIBILITY

  • Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmarts policies and procedures.
  • PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms : stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Associate must frequently lift and / or move up to 50 pounds and occasionally team lift and / or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
  • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
  • Do what you love

    Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parents face after a fresh groomyou'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

    Were delighted youre interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

    This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer

    Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well as benefits, as described at https : / / benefits.petsmart.com / us / .

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be the age of 18 or over, unless located in Montana or where otherwise required by local or state law. For applicants in our Waterloo, San Francisco, or Los Angeles locations : Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

    Required

    Preferred

    Job Industries

  • Retail
  • Create a job alert for this search

    Retail Store Manager • Pueblo, CO, United States

    Related jobs
    • Promoted
    Assistant Manager I

    Assistant Manager I

    Family DollarColorado City, CO, US
    Part-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show moreLast updated: 30+ days ago
    • Promoted
    00749 Assistant Store Manager

    00749 Assistant Store Manager

    SBH Health SystemPueblo, CO, US
    Full-time
    Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and clean, ensuring the job title and description ar...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager Sally Beauty Pueblo, CO - 03526

    Store Manager Sally Beauty Pueblo, CO - 03526

    Sally Beauty HoldingsPueblo, CO, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty suppliers in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly AutomotiveFountain, CO, US
    Full-time
    The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance, and store operations. This position will manage the store during the Store Manager's...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager (P1-1380024-3)

    Store Manager (P1-1380024-3)

    Panda Restaurant GroupFountain, CO, US
    Full-time
    Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 27 days ago
    Assistant Store Manager

    Assistant Store Manager

    Las Vegas PetroleumPueblo, CO, US
    Full-time
    Quick Apply
    TA Travel Center is a leading operator of travel centers that provides an exceptional customer experience across its gas stations, convenience stores, and restaurants. We are currently seeking an en...Show moreLast updated: 30+ days ago
    • Promoted
    STORE MANAGER

    STORE MANAGER

    Papa Murphy'sPueblo, CO, US
    Full-time
    Pay ranges from $50,000 - $60,000 including tips, based off experience.You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc.If hired, t...Show moreLast updated: 30+ days ago
    Store Manager

    Store Manager

    Fresh Take LLCPueblo, Colorado, United States, 81005
    Full-time
    Pay ranges from $50,000 - $60,000 including tips, based off experience.You are applying for work with Fresh Take LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc.If hired, t...Show moreLast updated: 20 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Petco Health and WellnessPueblo, CO, US
    Full-time
    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...Show moreLast updated: 19 days ago
    • Promoted
    Store Manager (P1-1380025-2)

    Store Manager (P1-1380025-2)

    Panda Restaurant GroupPueblo, CO, US
    Full-time
    Panda Express Store Manager Opportunity.Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.Panda is committed to ...Show moreLast updated: 30+ days ago
    Store Manager

    Store Manager

    Panda Restaurant GroupPueblo, CO, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager (P1-1380024-1)

    Store Manager (P1-1380024-1)

    Panda Restaurant GroupFountain, CO, US
    Full-time
    Panda Express Store Manager Opportunity.Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committe...Show moreLast updated: 30+ days ago
    • Promoted
    Outpatient Testing Clinical Psychologist - Penrose, CO

    Outpatient Testing Clinical Psychologist - Penrose, CO

    LifeStance HealthPenrose, CO, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 23 days ago
    Travel Center Assistant Store Manager

    Travel Center Assistant Store Manager

    Las Vegas PetroleumPueblo, CO, US
    Full-time
    Quick Apply
    TA Travel Center is a leading operator of travel centers that provides an exceptional customer experience across its gas stations, convenience stores, and restaurants. We are currently seeking an en...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Operations Manager

    Retail Operations Manager

    PetsmartPueblo, CO, United States
    Full-time
    PetSmart does Anything for Pets and Everything for You JOIN OUR TEAM!.At PetSmart, were more than just a company.We believe when our associates are happy and healthy, they can provide the best pos...Show moreLast updated: 1 hour ago
    • Promoted
    Retail Sales

    Retail Sales

    Cracker Barrel Old Country StorePueblo, CO, US
    Part-time
    What is it like to work at Cracker Barrel? It feels like.Care beyond the table At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospital...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager Sally Beauty Pueblo, CO - 03526

    Store Manager Sally Beauty Pueblo, CO - 03526

    SBH Health SystemPueblo, CO, US
    Full-time
    By working at Sally Beauty, you would be part of the largest hair and beauty suppliers in the world and we are on a mission to empower our customers to express themselves through hair and we need p...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Carl's JrPueblo, CO, US
    Full-time
    We are looking for candidates interested in becoming store General Managers.Previous experience in store management preferred, but not required. We are looking for ambitious candidates who want to b...Show moreLast updated: 30+ days ago