Customer Service Representative (Part-Time)Dayton Freight • Rockford, IL, US

Customer Service Representative (Part-Time)

Dayton Freight • Rockford, IL, US

30+ days ago

Job type

Part-time

Job description

Customer Service Representative

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities include :

Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies

May also assist with :

Payroll

Data entry

Freight reports

Driver collect reports

Billing and filling

Qualifications include :

Skillful in Microsoft Office Programs

Excellent keyboarding skills

Experience in a fast paced environment with excellent attention to detail

Experience with handling a high volume of phone calls

Exceptional communication and customer service skills

Legally eligible to work in the United States

At least 18 years of age

Fluent in English

Benefits include :

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Professional, positive and people-centered work environment

Modern facilities

401(k) plan, Company Match

Starting Pay : $18.00 / hour

Pay does vary depending on relevant industry experience.

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Customer Service Representative • Rockford, IL, US

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