Remote Pharmacy Technicians (Full-Time + Weekend Coverage)

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Were Hiring : Remote Pharmacy Technicians (Full-Time + Weekend PT)

Must reside in OH, NC, SC, GA, FL, or VA

Remote | Growth Opportunities

Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare membersall from the comfort of home?

PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and were looking for 3 full-time and Pharmacy Technicians to join our high-performing remote team.

What Youll Do :

• Assist Medicare members with rejected pharmacy claims
• Work directly with providers and pharmacies to process prior authorizations
• Complete outbound service calls for adherence and refill reminders
• Manage escalated service issues and ensure accurate resolution
• Document workflows and maintain compliance with quality standards
• Thrive in a fast-paced virtual call center environment

What You Bring :

• Registered or Certified Pharmacy Technician (required)
• 2+ years retail pharmacy experience (required)
• 2+ years customer service experience (required)
• High attention to detail, problem-solving skills, excellent customer service skills, and empathy
• Comfortable with Microsoft Word, Excel, and virtual workflows
• Managed care or PBM experience is a plus, but not required
• Bilingual (English / Spanish) is a plus

Work Environment Requirements :

As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls :

• Your work area must be separate from common living spaces , such as kitchens or living rooms.
• If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place.
• Headsets and a secure internet connection are required to ensure professional and confidential communication .

What We Offer :

• Fully Remote Work Environment
• 17 Days of PTO per year
• Paid Holidays : New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day
• Health Insurance Support : Up to $300 / month plus a $500 bonus every 6 months
• 401(k) Matching : 3.5% after 6 months, with a 2-year vesting period
• Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles
• Mission-driven culture and supportive leadership

Schedules :

• Full-Time Roles : TuesdaySaturday or Wednesday-Sunday (regular schedule to include weekends) available shifts (11-7 Weekdays and 9-6 Weekends)
• Note we are only looking for team members that include weekends in their work schedule and work till 7pm for weekdays. Please only apply if you can accommodate this schedule

Important :

To be considered, you must reside in one of the following states :

Ohio, North Carolina, South Carolina, Georgia, Florida, or Virginia

Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessibleone member at a time.

Salary : $14.00 - $21.00 per hour based on experience

Work Location : Remote

This is a remote position.