Director of Client Success

A company is looking for a Director of Client Success. Key Responsibilities Serve as the senior executive interface for strategic clients, cultivating long-term relationships with C-level stakeholders Build and lead scalable internal processes for client health monitoring and success metrics Lead and coach a high-performing team across various client success roles Required Qualifications Proven track record in executive client management and operational excellence at scale Deep understanding of customer value delivery and service transformation in complex ecosystems Strong experience in building internal infrastructure and reporting frameworks Experience with global market expansion, particularly in the United States Exceptional leadership skills, comfortable engaging at Board level