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Manager, Technology Rate Card
Manager, Technology Rate CardLA28 • Los Angeles, CA, US
Manager, Technology Rate Card

Manager, Technology Rate Card

LA28 • Los Angeles, CA, US
18 days ago
Job type
  • Full-time
Job description

Manager, Technology Rate Card

Reporting to the VP, Head of Telecoms, the Manager, Technology Rate Card is responsible for the planning, development, and operational delivery of the Technology Rate Card Program for the LA28 Olympic and Paralympic Games. This role works in close collaboration with the Finance team to ensure that all Games stakeholders receive the technology products and services they require across all venues.

The Manager, Technology Rate Card will lead the development of the technology-specific catalogue, manage stakeholder engagement, oversee fulfillment and logistics, and ensure seamless integration with the broader Rate Card and Technology programs.

Key Responsibilities :

Catalog Development and Pricing

  • Define and maintain the Technology Rate Card catalog, including IT hardware, AV systems, connectivity, and venue-based services
  • Collaborate with Finance, Procurement, and Technology teams to establish pricing, service levels, and ordering workflows
  • Ensure catalog aligns with LA28's sustainability, accessibility, and legacy goals

Stakeholder Engagement and Sales Enablement

  • Serve as the primary point of contact for technology rate card inquiries
  • Facilitate the sales process, ensuring transparency and compliance with pricing and service terms

    • Operational Fulfillment

  • Oversee the fulfillment of technology rate card orders across all Olympic & Paralympic venues, ensuring timely delivery, installation, and testing
  • Coordinate with Venue Technology Managers, Logistics, and suppliers to ensure readiness and issue resolution
  • Manage inventory tracking, order lifecycle, and post-Games return processes

    • Platform and Systems Management

  • Support the development and launch of the Rate Card portal

    • Team Leadership

  • Recruit, train, and manage a team of Rate Card staff and volunteers during the Games period
  • Provide leadership to ensure high-quality service delivery and stakeholder satisfaction

    • Reporting and Analytics

  • Monitor sales performance, inventory utilization, and revenue against forecast
  • Produce regular reports for senior leadership and contribute to post-Games de-briefs and legacy planning

    • Risk Management and Integration

  • Maintain risk registers and contingency plans for rate card operations
  • Ensure alignment with the broader Technology Master Plan and interdependencies

    • Stakeholder Collaboration

  • Work closely with the Head of Rate Card Program (Finance), Procurement, Technology, Logistics, OBS, and other internal and external stakeholders to ensure seamless integration of technology services into the overall Rate Card Program

    • Background & Qualifications :

  • 5+ years in technology operations, procurement, or rate card management in large-scale events
  • Experience with e-commerce platforms, inventory systems, and stakeholder engagement
  • Proven ability to manage complex logistics and service delivery across multiple venues
  • Experience in Olympic Games or other mega sports events is highly desirable Strong stakeholder management and communication skills
  • Data-driven approach to performance monitoring and continuous improvement

    • Position Requirements :

  • Ability to work on-site in an open office environment based in Los Angeles, CA
  • Ability to work in a fast-paced, high-pressure environment during test events and Games-time
  • Frequent travel to venue sites for inspections, testing, and live operations
  • Flexibility to work hybrid, with extended and shift-based hours during event periods

    • Education :

  • Bachelor's degree in Technology, Business, Operations, or related field
  • Certifications in project management, logistics, or IT service delivery preferred

    • Expectations :

  • Ability to navigate ambiguity and drive clarity in a complex, fast paced, and evolving environment
  • Strong relationship-building skills with a collaborative approach to cross-functional teamwork
  • Proactive problem-solver with a continuous improvement mindset and attention to detail
  • Passion for delivering high-quality service and experiences to diverse stakeholders across cultures and functions

    • Submission Requirements :

  • Resume

    • The annual base salary range for this position is $88,000.00 - $115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

    LA28 does not provide relocation assistance.

    LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

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