Freight Forwarder GM (Chinese Biligual)

Our client is a comprehensive international logistics enterprise, with specialties in international transportation, domestic freight, warehousing and distribution, packaging, foreign trade, and insurance agent. They are a licensed NVOCC, as well as the member of IATA, CTPAT, WCA. Headquartered in Los Angeles, they have a a branch office in New York, and partner offices in Chicago, Atlanta, Miami, Canada, and agents in 116 countries.  They are searching for a General Manager fluent in Chinese.

The GM is responsible for overseeing the overall operations, strategy, and profitability of the freight forwarding business. This leadership role involves managing departments including air, sea, and land freight, customs clearance, sales, and customer service. The GM ensures that all services are delivered efficiently, compliantly, and to the highest customer satisfaction standards, while also driving growth and operational excellence.

Key Responsibilities :

Strategic Leadership :

• Develop and implement business strategies to grow revenue and market share in international freight forwarding (air, sea, and road).
• Set performance goals and KPIs for all departments and monitor progress toward objectives.
• Identify new business opportunities and establish partnerships to expand service offerings and reach.

Operations Management :

Financial Management :

Team Leadership :

Customer & Vendor Relations :

Compliance & Risk Management :

Requirements :

Education & Qualifications :

Compensation : Commensurate with Experience, Benefits, PTO, 401(k).