Child Protective Services Caseworker (Intake)

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Department of Health and Human Services (DHHS)

Child Protective Services Caseworker

Opening Date : October 31, 2025

Closing Date : November 14, 2025

Job Class Code : 5077

Grade : 24

Salary : $32.35- $42.34 per hour

• Hourly rate includes a $7.50 / hr. recruitment and retention stipend

Position : 02000-3717, 02000-3714

Location : We have two vacancies located in our Augusta-Intake office.

Link to realistic job preview

A s a Child Protective Services Caseworker at Intake , your primary responsibility will be to receive and document referrals with concerns of child abuse and / or neglect from professionals, mandated reporters, and members of the community. Most referrals are received via telephone, though at times you may meet with a reporter in person at the Intake Office to obtain a report. As an Intake Caseworker, you will work collaboratively with Intake supervisors in determining if criteria for child protective assessment have been met, the level of risk and urgency of the report, and in directing the report to the appropriate statewide district office for response. In this position, staff must also be familiar with Adult Protective programs as you also receive referrals for suspected adult abuse / neglect after 5pm, on weekends, and on holidays.

The Intake Unit is open 24 hours a day, 365 days a year. As an Intake Caseworker you must be able and willing to work night and / or weekend shifts. Both of our current vacancies involve after-hours and weekend shifts.

Successful candidates will be :

Work requires overtime including occasional assigned shifts to meet operational needs

Minimum Qualifications : A Bachelors Degree from an accredited educational institution in Social Work / Social Welfare; OR a Bachelors Degree in a related social service / social welfare / social work area which includes at least 12 courses in behavioral science, social science, or social work; AND must have or be eligible for conditional or full licensure as a Licensed Social Worker (LSW) as determined by the Maine State Board of Social Worker Licensure.

SPECIAL NOTE : Individuals with four (4) years professional case management experience and who were previously granted full licensure under grandfathering provisions authorized by the Maine State Board of Social Worker Licensure are exempted from these requirements.

NECESSARY SPECIAL REQUIREMENT : Applicants must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Work Licensure. An LSW requires an earned BA / BS in social work / social welfare. An LSW-Conditional requires an earned BA / BS in a field related to social work / social welfare.

The board will consider degrees in other areas on an individual basis. For additional information on degree requirements, contact the Maine Board of Social Work Licensure at (207) 624-8603.

Agency Information :

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Application Information :

For additional information about this position please contact Lisa Bullard, Recruitment and Retention Specialist at (207) 561-4240 or by e-mail at Lisa.M.Bullard@Maine.gov

To apply, please upload a resume and state your degree information as identified in the Minimum Qualifications Section.

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine :

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including :

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note : Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.