Junior Technical Services Analyst - Fresh Graduates

Job Description

Job Description

Job Overview and Why Work Here

We are seeking a motivated and energetic Junior Technical Services Analyst to join our team. This role involves working on-site with clients across multiple locations, both within and outside of Orange County .

The ideal candidate is a fast learner with a strong interest in technology, excellent communication skills, and a commitment to delivering great customer service. This is an excellent entry-level opportunity for recent graduates looking to start a career in IT and technical support.

Responsibilities and Duties

Install, configure, calibrate, and test IT equipment and peripherals

Monitor system operations to identify and resolve potential issues

Perform software and system integrations, as well as hardware troubleshooting

Support technical “dress rehearsals” and other project readiness efforts

Conduct basic data analysis as required

Manage user accounts and basic operating system functions (Windows 7 and above)

Ensure optimal operation of technical equipment through regular monitoring and maintenance

Requirements

Strong customer service, organizational, and time management skills

Hands-on technical aptitude and a willingness to learn new technologies

Basic understanding of desktop support, including peripherals and related processes

Foundational knowledge of networking, hardware, and software

Excellent troubleshooting and critical-thinking skills

Ability to prioritize tasks, multitask effectively, and meet deadlines with attention to detail

Proficiency with Microsoft Office Suite

Flexibility to travel within the United States for technical projects

Note : No prior professional experience is required. Training will be provided.

Requirements

Preferred Qualifications

1+ years of experience with a B2B service provider (optional)

Relevant professional certifications (e.g., ITF+, A+, Network+, Security+)

Additional Information

A reliable personal vehicle is required for this role

Mileage reimbursement will be provided