Maintenance Technician

Position Summary

Epic Asset Management is seeking a highly skilled and customer-focused Maintenance Technician to join our dedicated team. This pivotal role ensures that the physical integrity of our properties is upheld to the highest standards, creating a safe, secure, and welcoming environment for residents and visitors. As a Maintenance Technician, you will demonstrate technical expertise, a commitment to excellence, and a proactive approach to problem-solving while exemplifying Epic's core values.

Key Responsibilities

Service Excellence

• Respond promptly and professionally to resident service requests, ensuring repairs and maintenance are completed to the highest standard.
• Maintain clear and courteous communication with residents and team members.

Property Maintenance

• Diagnose and perform minor and routine maintenance, including plumbing, electrical, HVAC, carpentry, and appliance repairs.
• Conduct preventative maintenance on property equipment and systems, ensuring optimal functionality and longevity.
• Execute the "make-ready" process to prepare apartments for new residents, including pre-move-out inspections, creating repair punch lists, and completing necessary tasks efficiently.
• Maintain the cleanliness and appeal of common areas, amenities, and grounds, including debris removal and pressure washing.

Collaboration and Efficiency

• Partner with the Maintenance Supervisor to prioritize and manage work orders effectively.
• Assist with vendor coordination and on-site oversight, as needed.
• Support cost-management efforts by repairing equipment when feasible and using materials responsibly.

Documentation and Compliance

• Accurately complete and maintain service records and documentation to ensure compliance with company policies and safety standards.
• Adhere to all local, state, and federal regulations related to property maintenance and safety.

Qualifications & Skills

• Proven experience in maintenance roles, preferably in residential property management.
• Proficiency with tools and equipment related to property maintenance, including safe operation of hand and power tools.
• Knowledge of basic plumbing, electrical, carpentry, and HVAC systems.
• Strong communication and interpersonal skills, with the ability to interact effectively with residents, vendors, and team members.
• High level of professionalism in demeanor and appearance.
• Proficiency in using maintenance-related software(e.g., Yardi, OneSite, or similar) and Microsoft 365.
• Valid driver's license, insurance, and reliable transportation are necessary.

Physical Requirements

• Able to stand, walk, bend, reach overhead, climb stairs, and perform physical tasks for extended periods.
• Capable of lifting, moving, or transporting objects up to 75 lbs., with occasional lifting up to 150 lbs.

Why Join Epic Asset Management?

• Heritage of Excellence: Since 1962, Epic has been committed to providing workforce housing in the Puget Sound Market.
• Competitive Benefits: Competitive compensation with monthly performance incentives, and a comprehensive benefits package, including medical, dental, and vision coverage, PTO, and 401(k).
• Growth Opportunities: Robust training programs and opportunities for career advancement.
• Inclusive Culture: Be part of a collaborative and supportive environment where your contributions are valued and recognized.

At Epic Asset Management, we believe in investing in our people. Whether you're just starting your career or looking to grow, we're here to support your journey. Join us in creating extraordinary living experiences for our residents.

Epic Asset Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to make a difference in the property management industry, join our team and grow with us!

Your employment is subject to our completion of a standard background check and drug test.