Service Engineering Lead \u007C NPI Engineering

Job Description

Job Description

At BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture.

The Service Engineering Lead role is responsible for owning the Engineering end-to-end lifecycle of aircraft service needs, from discovery to implementation. This role bridges engineering, maintenance, and field operations through ensuring that design changes, retrofit kits, and service instructions are developed, released and implemented across the fleet. The ideal candidate is both hands-on and detailed-oriented, capable of translating field discoveries into engineered solutions and seeing them through to successful deployment.

How you will contribute to revolutionizing electric aviation :

• Lead the service process from issue discovery to implementation. Includes root cause assessment, corrective action definition, design coordination, release, and follow-up verification.
• Represents Service Engineering function in Change Review Board (CRB) and Safety Review Board (SRB). Ensuring service impacts, risk mitigation, and implementation of readiness are fully assessed before release.
• Coordinate and integrate MTA (maintenance tasks analysis) and LSA (logistics support analysis) processes with systems engineering, reliability, safety, forecasting, technical publications, maintenance training, configuration management. test engineering, and procurement.
• Lead MSG-3 (Maintenance Steering Group –3) maintenance development analyses, documentation and review processes.
• Work closely with the maintenance team to identify recurring issues, define tooling and retrofit needs, and ensure that data interfaces and technical solutions are practical and maintainable.
• Develop or support the design of service tools, repair fixtures, and retrofit hardware in coordination with design engineering and manufacturing teams.
• Design and release engineering source data (service instructions, bulletins, and kits) with full traceability, ensuring compliance with company and regulatory standards.
• Ensure that all released service items, parts, and documents are correctly configured, approved, and delivered to the applicable aircraft tail numbers with complete kits and documentation.
• Provide remote and on-site technical support to operators, maintenance, and other stakeholders.
• Review, document and disposition of fielded material
• Identify trends from field data, implement design-for-serviceability improvements, life extensions, expanded capability, and proactively drive service readiness into new product development.
• Provide regular input for spares forecasting and recommend spare parts and tooling equipment lists.
• Interface with Design, Manufacturing, Quality, Supply Chain, and Flight Operations to ensure timely delivery and integration of service solutions.
• Support field operations, repair operations, aircraft retrofit campaigns, and customer issues as needed (typically 10–20% travel).

Minimum Qualifications :

Above and Beyond Qualifications :

Physical Demands and Work Environment :

The wage listed here reflects our best faith estimate for this role. We pay competitively and base compensation on a variety of factors including skills, experience, industry background, and the evolving needs of the role. We remain committed to fair and equitable pay and we're happy to discuss during the interview process.

Build electric airplanes with us!

We encourage all driven candidates to apply, even if they do not meet every listed qualification.

We are an equal opportunity employer. Employment decisions are based on merit, competence and qualifications and will not be influenced in any manner on race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, disability, veteran or military status, genetic information, pregnancy, or any other protected characteristic under federal, state, or local law. BETA complies with all applicable federal, state and local non-discrimination laws and does not tolerate discrimination of any kind in our workplace.

Employment offers are contingent upon the successful completion of a background check. BETA Technologies participates in E-Verify.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.