Job Description
Position Summary :
The Chief Human Resources Officer (CHRO) serves as a strategic leader and trusted advisor, responsible for aligning People & Culture (P&C) initiatives with R’Club’s mission, values, and organizational goals. This role is pivotal in fostering a culture of trust, transparency, and collaboration across all levels of the organization. The CHRO not only drives cultural transformation and leads organizational change efforts but also builds and mentors a proactive P&C team that operates as a true partner to employees and leadership alike. With a focus on creating a positive, inclusive, and compliant workplace, the CHRO supports leadership in developing a high-performing, engaged workforce while mitigating risk and ensuring sustainable growth. This role champions a people-first approach, positioning P&C as a valued resource—not the "HR police"—but a strategic ally in cultivating an environment where employees feel supported, valued, and empowered to succeed.
Key Responsibilities :
- Strategic Leadership & Culture Building
- Develop and execute HR strategies aligned with organizational goals.
- Lead initiatives to build and sustain a positive, inclusive workplace culture.
- Champion Diversity, Equity, and Inclusion (DEI) efforts.
- Guide organizational change management processes.
- Talent Management & Development
- Oversee succession planning, leadership development, and talent pipeline initiatives.
- Advise leadership on workforce planning, talent retention, and development strategies.
- Lead organizational design and structure optimization.
- Compliance & Risk Management
- Ensure compliance with federal, state, and local employment laws and regulations.
- Own policies, procedures, and governance related to HR practices.
- Manage risk mitigation strategies across HR functions.
- Total Rewards & Compensation
- Develop and maintain a competitive compensation philosophy and benefits strategy.
- Oversee total rewards programs to ensure market competitiveness and internal equity.
- Data-Driven HR Management
- Present timely HR metrics, insights, and workforce trends to Executive Leadership and the Board of Directors.
- Utilize data to drive decision-making and continuous improvement.
- Team Leadership & Development
- Provide mentorship, coaching, and direction to the HR team.
- Foster cross-training and collaboration within the department to eliminate single points of failure.
- Board & Executive Collaboration
- Serve as the primary liaison for HR reporting to the Board.
- Partner with the Executive Director and Leadership Team on strategic initiatives.
- Special Projects
- Lead culture transformation projects and strategic DEI initiatives.
- Drive organizational change and process improvement efforts.
Key Partnerships :
Chief Executive OfficerExecutive Leadership TeamHR Team MembersBoard of DirectorsCenter DirectorsR'Club Team MembersQualifications :
Bachelor’s degree in Human Resources, Business Administration, or related field experience required; Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.8+ years of progressive HR leadership experience, including strategic HR management.Proven experience in organizational change management and culture transformation.Strong knowledge of employment law, compliance, and HR best practices.Demonstrated ability to lead and develop high-performing HR teams.Excellent communication, leadership, and interpersonal skills.Experience presenting to executive leadership and Boards.Success Measures :
Increased employee engagement and alignment with R’Club’s culture and values.Effective execution of organizational change initiatives.Timely, accurate HR reporting and insights delivered to leadership and Board.Achievement of strategic HR objectives (e.g., improved retention, leadership pipeline development).Compliance maintained with minimal risk exposure.