Oracle Utilities CC&B and MDM Shared Service Manager

Shared Service Manager

As the Shared Service Manager, you will report to the Director, Shared Service and lead the implementation partner relationships to oversee all aspects of development, support, integration, and management of Oracle Utilities Customer Care and Billing (CC&B) and meter-to-cash flow within our Shared Services portfolio. This role requires a deep understanding of Oracle CC&B, MDM, C2M, solutions, strong leadership abilities, and the ability to effectively communicate with stakeholders at all levels of the organization.

Responsibilities :

• Maintain relationships and execute projects for key stakeholders.
• Use expertise of the capabilities of Oracle solution to collaborate with key stakeholder groups and technical team members to drive solutions for the company using the platform.
• Manage all aspects of the Oracle solution, including provisioning, licensing, integration, and implementation of new features and services.
• May manage the budget, forecast, and costs for applications and services within the shared services portfolio, including the costs and integrations.

Education and Qualifications :

Skills and Specifications :

This is a remote hybrid position. RCC is an EOE. Only qualified candidates will elicit a response.