Senior Commercial Loan Servicing Specialist

Senior Commercial Loan Servicing Specialist

Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist as part of the Commercial Banking Operations Division. In this role, you will :

Evaluate and upload data into the systems of record to ensure compliance with all bank policies, procedures, and regulatory requirements

Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary

Review and evaluate risks, and devise strategies to mitigate risks and identify procedural modifications

Lead a variety of servicing activities for moderately complex commercial products, including coordinating all aspects to ensure customer resolution

Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes

Identify activities of the team to ensure conformity with established procedures

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

May lead projects, teams, or serve as a mentor for lower-level staff; may contribute to strategic initiatives

Independently resolve moderately complex issues and lead team to meet deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements

Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives

Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business

Work independently to make recommendations for support function by providing support and leadership

Collaborate and consult with team leaders in developing project plans, policies and procedures

Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners

Required Qualifications

4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education

Desired Qualifications

2+ years of financial services experience

Ability to lead or participate in developing documentation or document publishing strategy, policy and guidelines

Experience supporting business execution, implementation, or strategic initiatives

Experience updating and certifying procedures

Controls management experience including the implementation of governance documents

Can participate in establishing web publication guidelines, conduct procedure audits and certifications, or manage procedure timeline and pipeline

Skilled in reviewing and editing material authored by others

Able to design and develop technical project artifacts, manuals, technical presentations, technical training materials, and complex web content

Ability to complete quality control assessments of the work performed by team

Able to recommend and document business procedures and best practices, identifying process gaps and offering alternatives

Experience in serving as team lead or escalation point

Ability to collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Partners with clients to review audience and develop strategy to address technical documentation needs

Job Expectations

Hybrid work schedule

Locations

Minneapolis, MN

Irving, TX

This position is not eligible for VISA Sponsorship

Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $77,000.00 - $133,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below :

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number : R-500941