Customer Service Mechanical Technician

Mechanical Technician I

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Location : Mikron Corporation Denver

Pay Range : $29 $35 / hour

About Mikron :

At Mikron, we are dedicated to delivering world-class assembly systems and comprehensive lifecycle support for our customers. With over 4,000 assembly and test systems operating worldwide and a team of more than 800 professionals, Mikron combines deep engineering expertise, scalable automation platforms, and robust project management to drive long-term success for our clients across diverse industries.

Position Overview :

The Mechanical Technician I (MT I) plays a critical role in supporting Mikrons Customer Service team by providing technical expertise and hands-on mechanical support. This position involves assembling, debugging, and calibrating customer service projects while ensuring system performance and reliability. The MT I also assists with machine upgrades, installations, and mechanical training to help optimize production efficiency and yield.

Key Responsibilities :

Provide mechanical support to Customer Service teams including Applications, Engineering, Sales, and Customer Support.

Assemble and install mechanical components according to engineering designs and company standards.

Support installation and setup of customer service projects at client sites.

Align and calibrate machines, conveyors, and stations for optimal performance.

Perform wiring and plumbing tasks per company specifications.

Troubleshoot, debug, and fine-tune equipment during testing phases.

Propose mechanical improvements in collaboration with engineering teams.

Install and adjust cams, safety guarding, and related equipment.

Maintain confidentiality while managing responsibilities across multiple customer locations.

Respond promptly to customer requests (within 24 hours for standard issues, within 1 hour for critical downtime).

Perform other duties as assigned by the Customer Service Mechanical Technician Supervisor or Customer Service Manager.

Required Qualifications :

12 years of mechanical technician or related experience.

Experience with prototype machine assembly and pneumatic systems.

Ability to read and interpret engineering drawings and technical documentation.

Familiarity with Computer-Aided Design (CAD) tools.

Strong problem-solving skills and ability to work independently or as part of a team.

Capable of working in a fast-paced, project-driven environment.

Willingness to travel up to 75% of the year and work overtime (up to 50%), sometimes on short notice.

Must have a valid drivers license and personal credit card for travel expenses.

Eligible to work in the United States and available to work off-shifts or holidays as needed.

Benefits :

Paid Time Off (PTO) and 10 paid holidays (12 floating, based on start date)

Medical, Dental, and Vision insurance

Short-Term Disability, Long-Term Disability, Life, and AD&D insurance

Health Savings Account (HSA) and Flexible Spending Account (FSA) options

Pet Insurance

401(k) with 5% company match (immediate vesting)

Tuition and continuing education reimbursement

Employee Assistance Program (EAP)

Professional growth and advancement opportunities

Eligible for straight time and daily per diem pay

Additional Compensation :

Travel Premium : +$4.40 / hour for work performed on customer sites

Shift Differentials : +$6.60 / hour for 2nd shift (2 PM5 PM starts), +$10.40 / hour for 3rd shift (5 PM or later)

Per Diem : $59 / day (domestic travel) and at least $100 / day (international travel)

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