Computer Systems – Analyst – Level II (KP)

Journeyman Computer Systems Analyst - Delivery Manager

LOCATION : 408 Coast Guard Drive Kearneysville, WV 25430-3002

LinTech Global Inc. is recruiting a Journeyman Computer Systems Analyst - Delivery Manager to support our contract at USCG in Kearneysville, WV.

Position Overview :

The Contractor shall provide a Journeyman Computer Systems Analyst - Delivery Manager who shall be designated as Key Personnel. The Journeyman Computer Systems Analyst - Delivery Manager shall be responsible for leading project teams with a focus on the technical aspects to meet customer requirements. The Journeyman Computer Systems Analyst - Delivery Manager will be responsible for ensuring that the technical requirements are met for User Account Management, testing, system transitions and development of Standard Operating Procedures. The Journeyman Computer Systems Analyst - Delivery Manager will train and mentor PSSD analysts ensuring they have the proper training to function at a high level.

Responsibilities :

The responsibilities of the Journeyman Computer Systems Analyst - Delivery Manager will include but are not limited to the following : day-to-day coordination of the contract requirements; technical and business area management; and administrative support of security requirements of the contractor staff.

Direct hands-on computer experience in the areas of Microsoft operating systems, project management, Access Management, metrics analysis and in training computer technicians / analysts; and knowledge in the following areas : Privileged User Management Program (PUMP), Windows, Networks, BMC Remedy, BMC Smart Reporting and ORACLE.

A background in Information Technology / Service Management frameworks and methodologies (ITIL, CMM, ISO, HDI and AGILE).

Required Qualifications :

• Associates' Degree (Business, IT or similar) or higher OR 10 years of call center management experience may be substituted in lieu of a degree.
• 5 Years' direct experience in an application service support desk environment.
• 5 Years' experience with PBX systems, Automatic Call Distribution systems and other support desk technologies
• A favorable fingerprint check & a Tier 1 investigation initiated and completed OR an Interim Secret Clearance or Higher to start work.

Company Description

LinTech Global is an award-winning, ISO 9001 : 2008 certified business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio / Visual (AV) Solutions. The LinTech Global team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Open Paid Time Off, Paid Holidays, Company-paid Life / AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need. All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate. If you are an individual with a disability and would like to request reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and / or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.

Job Posted by ApplicantPro