Patient Care Associate (Trainee) - Medicine Multispecialty Center

Student Intern Role

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Primary Duties & Responsibilities :

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc., and appropriately disposes of contaminated supplies.
• Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.
• Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.
• Performs other duties as assigned.

Working Conditions :

Physical Effort :

Equipment :

Required Qualifications :

Education : High school diploma or equivalent high school certification or combination of education and / or experience.

Certifications : Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross.

Work Experience : No specific work experience is required for this position.

Skills : Not Applicable.

Driver's License : A driver's license is not required for this position.

Preferred Qualifications :

Education : No additional education beyond what is stated in the Required Qualifications section.

Certifications : No additional certification beyond what is stated in the Required Qualifications section.

Work Experience : No additional work experience beyond what is stated in the Required Qualifications section.

Skills : File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions.

Grade : C03-H

Salary Range : $15.25 - $20.56 / Hourly

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure / certification verification, physical examination, certain vaccinations and / or governmental registry checks. All offers are contingent upon successful completion of required screening.

Personal :

Wellness :

Family :

For policies, detailed benefits, and eligibility, please visit :

EEO Statement :

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.