Insurance Verification Supervisor

Insurance Verification Supervisor

At Rotech Healthcare Inc., were more than a medical equipment providerwere a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

We are seeking a dedicated Insurance Verification Supervisor to join our team. This position services patient needs by verifying insurance coverage. Performs administrative activities associated with maintenance of medical documentation and medical records.

In the State of NY this position pays $64,350. Outside of NY, starts at $43,888+ based on experience.

Essential Job Duties and Responsibilities

• Answers questions from customers, clerical staff, insurance companies, and physician offices
• Assures member's insurance policies (past and present) are accurately reflected in the AS400
• Demonstrates knowledge of insurance plan guidelines and the use of electronic systems for verification purposes
• Explains and collects co-pays, deductibles and other patient balances when needed
• Identifies and resolved patient complaints
• Makes patients fully aware of financial obligations and eligibility for programs that may provide financial aid
• Provide patient education regarding third-party coverage and liabilities
• Reviews and approves documentation received by third parties, for submission to payer's for reimbursement of orders shipped
• Updates tracking system with accurate and relevant information
• Uses electronic systems and payer websites for verification of insurance, authorizations, and referrals
• Verify customer benefits via phone, fax, and / or web portal
• Performs other duties as assigned

Employment is contingent on

Required Education and / or Experience

Preferred Education and / or Experience

Skills and Competencies

Physical Demands

Machines, Equipment and Technical Abilities

Benefits

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.