Essential Functions :
- Ensure effective and regular communication with your supervisor(s). Report problems and issues appropriately, providing timely feedback on challenges that prevent accomplishing goals.
- Handle all incoming calls professionally and take thorough and accurate messages and route to appropriate individuals in a timely manner.
- Sort and distribute company mail. Handle UPS, FedEx, USPS accounts and file receipts. Prepare outgoing mail to Texas office weekly.
- Maintain professional relationships with program partners and vendors, answering questions and providing them with needed information.
- Establish and maintain electronic files for all program documents. Post as necessary.
- Update, maintain, and ensure accuracy of all office databases and files including program partner and vendor information.
- Collect and compile program data from requests and reports monthly. Ensure the accuracy of the data collected. Provide data to the Manager for interpretation and reporting.
- Upgrade and maintain the paper filing system in the office.
- Manage the flow of paper request and report forms in the office. Route documents to the appropriate staff and ensure essential documents do not get lost.
- Attend and take minutes during staff meetings. Provide minutes to staff in timely manner. (Post on SharePoint in a timely manner.)
- When asked, assist and coordinate staff travel plans. Research and negotiate prices on hotel and meeting rooms. Provide confirmation information to staff.
- Provide financial reports, invoices, and bills to finance on a daily, weekly, and monthly basis. Request checks from finance as needed. (i.e. petty cash, ordering office supplies, etc.)
- Update office and program activity calendar. Remain knowledgeable of all office events, travel schedules, deliveries, etc.
Monthly Responsibilities :
Ensure all data is accurately entered into Acumatica at the end of the month so reports can be run.Pass reports and receipts to Operations Manager for paymentsMaterial Services Responsibilities
Record all incoming requests and reports, make copies and give to the appropriate person.Record all requests on the activity log, faxes and report tabs.Record new program partners on the program partner and profile tab.Fax request forms to program partners when requested by shipping coordinators.Maintain volunteer database for in-house and field volunteer information, addresses, phone numbers, etc.Distribute electronic program partner newsletterRequirements
Secondary Functions :
Run errands and complete miscellaneous duties and assignments as needed.Ensure that copies of program document packets are available for drivers to deliver to partners.Provide photos, stories, releases, etc. collected from program staff to Program Development Content Coordinator (PDCC).Maintain supply of program partner information packets with Partnership Development Coordinator (PDC).Support Long Term Solutions staff as needed.Other duties as assigned.Work Conditions :
Hours : Monday-Thursday 6 : 00 AM-4 : 30 PM (30-minute lunch)Some overtime may be necessary to complete tasks.Some travel outside the region may be required.Job Scope :
Follows fairly routine and established practices and procedures. Duties are performed with limited supervision after specific directions given.Non-routine and moderately complex situations require good judgment and effective response.High level of confidentiality must be maintained in accordance with policy and procedure.Continuous communication with vendors, other offices, and program partners.Job Skills
Detail oriented and highly organizedExcellent Customer Service abilitiesIntermediate to advance experience in all MS Office productsExperience setting up office information (filing) systemsValid driver's license and good driving recordEducation / Experience
High School Degree - college degree preferred4 years previous administrative responsibilities preferredMust be able to read, write, speak and understand EnglishSalary Description
$16.57-$20.71