Customer Success Coordinator Austin, United States

Customer Success Coordinator

Fospha is a Mar-tech scale-up with an exciting, differentiated product that is beginning to realize our serious growth ambitions. We provide a marketing measurement product for eCommerce brands, helping them navigate the complex world of digital advertising across channels like Google, TikTok and Meta. We are offering the opportunity to join as a Customer Success Coordinator and rapidly progress in our Customer Success team, developing marketing and attribution expertise. There will be future opportunity to move departments (e.g. Product or Sales) once you have gained the domain expertise required to succeed in delivering the best possible experience for our clients.

In the last 12 months, we have :

• Re-platformed our product to enable the next phase of our growth
• More than tripled our customer base, including adding many of the UK's best-known brands
• Become certified as TikTok's (only) measurement partner

In the next 12 months, we plan to :

Why Us?

Many problems are difficult to solve, especially at scale. They take the right team and environment. We are a mix of individuals from data scientists and engineers, product people, marketers and entrepreneurs. We have very different personalities. We are united by a set of values, by a passion for solving big problems.

Visit our careers page - Careers At Fospha - to learn more about our core values and working at Fospha!

Role and Key Responsibilities :

Professional Requirements :

Personal Requirements :

You will be able to demonstrate examples of our core principles :

Benefits :

Personal & Professional Growth :

We actively want to grow and support you, we welcome our team's feedback. You can expect to up-skill and take on more responsibilities over time should you choose to, and there are many ways your career can develop with Fospha :

Flexible Working

The Fospha UK team is based at the Scale Space tech campus in West London - where you can partake in a full social calendar of community events & classes. While we take pride in offering flexibilityaccommodating working hours and personal circumstancesour team members spend 4 days a week in the office to maximize opportunities for learning and collaboration.