Resource Manager - Contract to Hire

Job Description

Job Description

Description :

Are you a person who loves turning chaos into clarity? Who loves connecting the right people to the right work? Who loves ensuring projects are run like a well-oiled machine? If so, this role was built for you.

We’re looking for a Resource Manager who is passionate about capacity planning, operational efficiency and building scalable systems that support both the creative and client-facing sides of the business. You’ll be at the center of it all, working closely with Project Management, Creative, Production, Finance and Account Management teams.

This is an Independent Contractor role (30–40 hours / week, 3-month contract) with the potential to move into a full-time role at the end of the contract. You’ll be hands-on : forecasting and allocating resources, maintaining our operational tools + platforms, supporting freelancer hiring and onboarding, creating pricing proposals, and helping shape the organization structure of STN Digital.

Key Responsibilities

• Build and maintain employee capacity forecasts - assigning resources, balancing workloads and tracking utilization targets
• Partner with HR to source, recruit and onboard new Independent Contractors
• Ensure the maintenance of onboarding and training materials for new resources
• Collaborate with STN leadership on organizational changes and resourcing models
• Partner with PM team to Implement process improvements and pilot changes to drive efficiency
• Monitor client budget burn and offer solutions to improve profitability
• Support pricing for new business proposals - maintain rate cards and margin guardrails
• Serve as lead for operational platforms like Google Suite, Wrike, Harvest and more
• Review and approve independent contractor invoices on a monthly basis and process monthly payrun reports for STN leadership
• Create dashboards and operational reports

Most Critical Outcome (MCO)

Deliver a reliable, agency-wide capacity and pricing engine that keeps employee utilization within target.

Compensation : $30.84 / hour - $44.23 / hour depending on experience.

Benefits

This role begins as a 3-month Independent Contractor role. However, if converted to full-time, you’ll gain access to a comprehensive package designed to support your growth and well-being, including :

Requirements :

Required Skills & Abilities

Preferred Skills & Abilities

Education & Experience