Operations Intern

Operations Intern

Consumers Credit Union is looking to hire a passionate Operations Intern. As an Operations Intern, you will participate in both departmental and cross-functional projects focused on improving member experiences at our corporate office in Kalamazoo.

What you will do :

• Learn to efficiently utilize multiple operational systems including Debit, Credit, ACH, Wires, Online Banking, TellerPlus+ and other core platforms to effectively manage member and employee needs.
• Shadow multiple roles across the Operations Department such as :
• Card Operations
• Deposit Operations
• ITM Operations
• System Operations
• Facilities and Project Management
• Contribute to various potential projects such as :
• ITM Replacement
• Contactless Migration at ATMs
• Dispute Platform Enhancements
• Migration to Cloud Environment for Instant Issue
• Provide effective communication and collaboration across various departments, ensuring alignment and information flow between teams.
• Understand and help maintain Service Level Agreements, ensuring operational standards are consistently met.
• Interact with vendors and gain experience in vendor management processes, including exposure to contracts and invoicing procedures.

What you will bring to the table :

What you will gain :

What you didn't know about the team :

At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.

We are committed to Equal Employment Opportunity.

We are a proud Veteran & Military Friendly Employer.