Housing Case Worker

Chautauqua Opportunities, Inc.

Housing & Emergency Services Division

Position Data :

Title : Housing Case Worker

$18.44 per hour 35 hours / week

Grade : 6 Exempt : Non-exempt : X

Reports to : Homelessness Services Manager

Housing Services Manager

Basic Function or Position Summary :

Support housing programs by verifying customer eligibility for housing services,

supporting customers with information on housing options, and ensuring customer files

are in compliance with contractual requirements.

Security Clearance :

• Access Level 4 - V,A,C

Position Responsibilities and Specific Duties :

responsibilities.

and ensure that customer records are complete, accurate, and in compliance

with contractual requirements.

that will support customer's goals

expectations

income verification of customers

contractual areas

sufficiency.

Key Working Relationships :

A. Internal : Housing & Emergency Services Staff and Managers; Navigators

B. External : Department of Social Services case workers, other non-profit direct

service workers.

Supervisory Scope :

A. Number of staff supervised : 0

Titles supervised : NA

Organizational Responsibilities :

Requirements

Knowledge, Skills Required :

required.

windows environment

various backgrounds

Physical

Special Requirements :

Haven Shelter.

Hope Haven Shelter.