Business Support Assistant

Business Support Assistant

As our Business Support Assistant, you will provide clerical and administrative services for the Volunteer Services & Spiritual Care department.

This is a great opportunity to learn the many aspects involved in departmental operations and grow professionally. The ideal candidate will be a team player, understand the importance of first-class customer service / patient care, have great communication skills, and thrive in a fast-paced, everchanging environment. Interpersonal communication skills are highly valued in this role as you will need to build relationships and consult with patients, physicians, nursing and ancillary leaders, and other stakeholders. Presenting to teams or large groups is also required in this role.

Primary location will be BUMCT, but candidate must be willing to travel to BUMCS and occasionally outpatient clinics in the Tucson market. Minimum qualifications must include proficient use of Microsoft Excel with at least two years of related administrative work experience. Preferred qualifications include a bachelor's degree in public health, health services administration, etc.

Mon-Fri 8a - 4 : 30p. No weekends, holidays, or call rotation required!

POSITION SUMMARY This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and / or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.

CORE FUNCTIONS 1. Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process. 2. Reviews and / or audits documents, forms or invoices for appropriateness / accuracy. Initiates corrective action, as appropriate. 3. Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications. 4. Maintains records and / or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application. 5. As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor. 6. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies. 7. Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.

MINIMUM QUALIFICATIONS Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.

Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.