Remote Reservations Coordinator

Role Overview

This is a full-time remote position for a Remote Reservations Coordinator . In this role, you will assist clients with planning and booking their trips, managing itineraries, and providing destination information and support. Daily responsibilities include responding to client inquiries, offering travel guidance, and resolving booking-related issues. Staying informed on travel trends and best practices is essential to delivering exceptional service.

Key Responsibilities

• Consult with Clients : Understand client preferences, needs, and budgets to provide customized travel recommendations.
• Plan & Book Travel : Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail.
• Provide Expert Recommendations : Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences.
• Customer Support : Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly.
• Build Relationships : Foster long-term client connections through dependable support and exceptional follow-through.
• Stay Organized : Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM.
• Handle Changes & Cancellations : Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed.

Qualifications

Preferred Skills

Why Join Us?

How to Apply

Submit your resume showcasing your travel background and / or customer service experience. We look forward to hearing how you can help our clients explore the world