Systems Administrator

The Alakaina Foundation Family of Companies (FOCs) is looking for a Systems Administrator to support our government customer out of Maui, Hawai'i.

DESCRIPTION OF RESPONSIBILITIES :

Perform multi-platform system administration utilizing Windows Server 2019 / 2016 and Red Hat Enterprise Linux (RHEL) 8 / 7 / 6 on Dell PowerEdge R940 / R740 / R540, DGX and virtual VMWare ESXi servers. Install, configure and maintain servers and workstations; troubleshoot advanced scripting and secure network administration on multiple networks.

Conduct software installations and upgrades on operating systems and layered software packages utilizing established I.T. policies, procedures, and secure technical implementation guides (STIGs).

Implement performance tuning on both new and existing physical and virtual systems. Perform backup and recovery using Dell EMC Avamar 19, Symantec Backup Exec 15 with vSphere 5.5.

Administer, provision and configure both hardware and software for Dell EMC Unisphere (Unity 480 / 300), Dell Data Domain DD6900, Dell EMC Avamar 19, Network Attached Storage (NAS) units, StorageTek SL3000 Modular Libraries and T10000D Tape Drives.

Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.

Furnish qualified on-site technicians to provide configuration, installation, monitoring, troubleshooting, repair, preventative, and corrective maintenance for all site operational network infrastructure to include all routers, switches, peripheral equipment, file / print servers, software, configuration, security and vulnerability management, and interfaces.

Ensure continuous network access and to perform troubleshooting and recurring maintenance required to restore network service, improve security, reliability, and performance.

Maintain Uninterrupted Power Supply (UPS) capability to all critical network components to maintain system availability.

Install, operate, and maintain vulnerability management hardware and software. Maintain, update, and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance.

Assist with management of Cisco Unified Call Manager (CUCM) servers.

Respond, troubleshoot, and mitigate all connectivity, signal quality, degradation of services, and capacity concerns by utilizing the current Network Management System.

Respond to support calls, emails, tickets, and outages from 15 SPSS customers and the Communications Focal Point (CFP). The Contractor shall provide end-to-end troubleshooting for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, PA, VoIP, and VoSIP systems.

Perform installation support for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, VoIP, or VoSIP requirements. The Contractor shall support all integration projects during installations and / or equipment enhancements.

Support all inspections of the Contractors area of responsibility (i.e., Command Cyber Readiness Inspections (CCRIs), Inspector General (IG) visits and actively support Unit Self-Assessments Program and MICT checklist(s) assignment.)

Furnish qualified on-site technicians to provide change management, software patching, administrative support, troubleshooting, and repair for 15SPSS communications systems encompassing the operational network.

Troubleshoot, and repair failed automated patching on client systems.

Ensure LRA stations are being properly patched and maintained IAW applicable LRA roles and regulations (AFI 17-130).

Configure, install, patch & secure all network devices for NIPRNet and SIPRNet and all applicable networks, under their responsibility, IAW the latest Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs), Information Assurance Vulnerability Alerts (IAVAs), Time Compliance Network Orders (TCNOs), Time Compliance Technical Orders (TCTOs), Approved Products List (APL), and Local Security Guidelines as directed.

Identify 90% of applicable vulnerabilities for all relevant STIG releases

Configure 90% of network equipment to meet DISA STIG requirements.

Remotely troubleshoot and resolve end user support tickets and work orders. If on-site repair is required, the Contractor shall coordinate and transfer tickets to End User specialist for response and resolution.

Maintain and administer an integrated data management system for collection, control, publishing, and delivery of all program documents. The data management system shall include but not be limited to the following types of documents : Standardized Switch / Router Configurations, Network Topology Diagram, IP Address Management, Virtual LAN Management, TCNO Database, AFNetOps Compliance Tracker, and STIG Compliance Checklists. Provide the government with electronic access to this data, including access to printable reports. Documentation shall also include equipment listing with serial / model numbers and manufacturer specifications.

Will be responsible for maintaining, renewing, receiving, and distributing all essential software licenses for server operations.

Shall meet response time : 100% for emergency; 95% for urgent; and 90% for routine tickets.

Maintain hours of operation for CFP support as 0700-1630, Monday through Friday (Bldg. 550) and 0600-1500 (MSSC), excluding Federal Holidays

REQUIRED DEGREE / EDUCATION / CERTIFICATION :

DoD 8140 IAT Level 2 Certified

CCNA / CISSP (

• Preferred)

Bachelors degree in IT field (

REQUIRED SKILLS AND EXPERIENCE :

Three (3) years related experience

REQUIRED CITIZENSHIP AND CLEARANCE :

Must be a U.S. Citizen

Must pass Single Scope Background Investigation (SSBI).

Must have an active DoD SECRET clearance, must be willing to obtain TS / SCI clearance.

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity / Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.

EOE, including Disability / Vets OR Equal Opportunity Employer, including Disability / Veterans

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kupono Government Services, and Kapili Services, Po`okela Solutions, Kikaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

For additional information, please visit www.alakainafoundation.com

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