Business Analyst

Overview

BA will be an active member of a co-mingled consulting and client business team. The client is implementing a waste-industry specific CRM solution. The implementation involves converting existing companies over to the new CRM. A set of standard processes and system configuration has already been established. The BA will be responsible for bridging the gap between the next scheduled facility's business needs and the CRM. The BA will ensure requirements are clearly defined, implemented, and thoroughly tested.

Responsibilities

The BA will be responsible for :

• Working independently with client SMEs to document requirements. This includes but is not limited to : as is process documentation and workflows.
• Working independently or with the team to design configuration options for a given process and requirements in the CRM. This includes but is not limited to : future state process documentation and workflows, gap analysis documentation, required system reference data, exception mapping analysis.
• Writing documentation on process workflows. This includes but is not limited to : process narratives.
• Performing basic change management analysis by documenting as is and to be processes and identifying impacts.
• Executing testing in CRM to verify processes, configuration and data migration.
• Configuring CRM with new site details-such as contracts, price books, materials, vehicles, actions, etc.

Qualifications :

• Experience in business analysis
• Exceptional analytical and conceptual thinking skills
• Excellent documentation skills
• Strong analytical skills
• Experience creating detailed reports and giving presentations
• Excellent planning, organizational, and time management skills
• Demonstrated ability to work closely technical and business team members and act as the liaison
• Significant experience performing requirements and business process gap analysis
• Experience writing requirements documents, specifically BRDs, FRDs and Run Books
• Vast testing experience, including multiple phases of testing (Functional, Integration, UAT)
• Experience in agile work environments and conducting ceremonies (DSU, Planning, Sprint Reviews, etc.)
• Nice to Have : Experience with a system RFP, vendor evaluation, scoring and analysis
• Nice to Have : Targeted experience with financial systems
• Nice to Have : Experience with preparing materials and delivering training

Search / Internal Notes for candidate evaluation :

The BA must be able to :

• Perform their own due diligence to learn the CRM quickly using existing user documentation.
• Proactively ask for work assignments when they have open bandwidth.
• Proactively reach out to the team for assistance, rather than waiting for a due date and not being able to deliver a quality product.
• Communicate frequently on Slack or MS Teams and promptly respond to messages. Even if it's saying they will get to it in x minutes / hours.
• Attend meetings promptly.
• Act professionally and come to the table with a consulting mindset of "how can I help" "how can we solve this" "options with impacts".
• Be a team player and work through the Project Manager as needed.
• Articulate themself clearly and communicate to all levels of the client organization.
• Take pride in deliverables and ensure they use proper templates, formats, grammar, etc.
• Have common sense, good writing skills, good listener, and comprehension skills to translate discussion and ideas into Business Requirements
• Shift context quickly, understand different perspectives (e.g. from engineering team to business team)
• Think strategically and digest conversations and needs into simplified and clear communication.
• Ideal background : Experience with drivers, trucks, materials, finance, or operations, any exp in industries that take a physical material and knows what happens after. (I.E. Waste)
• Skills

Business analysis, Agile, stakeholder management

• Top Skills Details

Business analysis,Agile,stakeholder management

• Additional Skills & Qualifications

Excellent people skills - ability to work closely with multiple stakeholders + internal teams

• Experience Level

Expert Level

• Job Type & Location

This is a Contract position based out of Cave Creek, AZ.

• Pay and Benefits

The pay range for this position is $65.00 - $70.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully remote position.

• Application Deadline

This position is anticipated to close on Dec 1, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.