Senior ServiceNow Developer

Job Overview

Our Senior ServiceNow Developer is responsible for designing, developing, and customizing ServiceNow applications and solutions to meet business requirements. This developer will write and maintain scripts, create workflows, and configure ServiceNow modules such as ITSM, ITOM, IRM, SecOps, and SPM. They work closely with business analysts and other technical teams to ensure that the platform integrates smoothly with existing systems and processes. Additionally, this Sr. ServiceNow Developer performs tests, debugs, and ensures the platforms functionality aligns with user needs and organizational goals.

Salary Range : $115,000 ~ $130,000

Hybrid Work

Our first consideration will be to have this new employee live in the state of Wisconsin to take advantage of Hybrid work and collaboration. Employees living within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI) will be expected to be able to work Hybrid 3 days a week on a regular basis. As a secondary consideration, we do offer remote work in the following approved states : Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin.

Travel Requirements

If not local to Madison, WI, frequent monthly travel to WPS Headquarters (1717 W. Broadway in Madison, WI) will be expected.

Fit Criteria

• Can develop, customize, and deploy ServiceNow applications, modules, and features based on business requirements.
• Enjoy writing and maintaining business rules, UI policies, UI actions, client scripts, and scripted REST APIs.
• Have configured ServiceNow functionality (forms, workflows, dashboards) and automated business processes through service catalog items.
• Have integrated ServiceNow with third?party systems using APIs (REST, SOAP) and middleware tools.
• Can conduct unit testing, debugging, and troubleshooting to ensure code quality and performance.
• Maintain detailed technical documentation for codes, configurations, and customizations.
• Have monitored system performance and implemented optimizations for efficiency, reliability, and scalability.
• Like to ensure ServiceNow instances comply with best practices for security and maintainability.
• Would thrive serving as subject?matter expert, assisting with platform upgrades and providing ongoing support and maintenance for ServiceNow applications post?deployment.

Minimum Qualifications

Preferred Qualifications

Remote Work Requirements

Benefits

About WPS

WPS, a health solutions company, is a leading not?for?profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active?duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture

WPS culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforceboth current and futureto effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high?performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace : WPS Newsroom - Awards and Recognition.

Legal Notice

This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and / or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and / or sensitive data in order to safeguard regulated information and government resources that provide critical services.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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