Zaxbys is transforming what digital leadership looks like in the restaurant industry. Our Loyalty & eCommerce team is driving explosive growth in omnichannel sales, digital engagement, and loyalty performance – and we are just getting started.
As the Coordinator, eCommerce , you'll play a critical role in fueling this growth. You'll help shape how millions of guests discover, order, and engage with Zaxbys online by leading flawless promotional execution, driving SEO performance, and uncovering opportunities to optimize conversion and guest experience.
If you're passionate about growth, digital innovation, and eager to bring bold ideas to life – this is your chance to make an immediate impact on one of the fastest-growing brands in the category.
As we continue to grow, our strategies have set us up for success to be the top offering
in Chicken Fingerz, Boneless Wings and Zalads. We'd love to have you as part of our team!
This position is based in Atlanta, GA area and allows for a hybrid work schedule that includes 3 in-office days per week.
Benefits Include :
- Medical, Dental and Vision insurance
- Company-paid Disability, Critical Illness, and Basic Life insurance
- 401K participation with Company match
- 50% off meal discount at company-owned locations
- Parental Leave
- Child Care Assistance
- Education Assistance Program
- PTO and 9 Company Holidays + 2 Floating Holidays
WHAT THE JOB ENTAILS
Drive Digital Growth
Lead planning and execution of digital promotions across Native and 3rd Party Delivery platforms = ensuring every campaign launches on time and drives measurable resultsPartner with cross-functional teams (Media, Operations, IT, and more) to bring new features and menu launches to life onlineExecute item lifecycle management and linking best practices to maximize visibility and conversionFuel Search & Discovery
Manage Search Engine Optimization (SEO) agency and listings platforms to ensure every location is optimized for discovery and conversionImplement on-page and technical SEO improvements that drive traffic and revenueCreate and refine content strategies for local store pages in partnership with Brand, UX, IT, and FranchiseesAnalyze, Optimize, and Innovate
Use Excel and analytics tools to proactively track trends, measure performance, and identify what's working – and what's not – with a maniacal focus on driving resultsMonitor eCommerce performance and competitor activity, identifying new opportunities for differentiation and growthSupport deep linking, upsell, and calendar strategies that connect marketing to measurable eCommerce outcomesCollaborate across teams to identify, test, and implement new site features that improve User Experience and expand guest checksWHAT YOU BRING
Proven ability to execute and optimize digital campaigns that drive revenueStrong Excel skills – comfortable analyzing data, spotting trends, and presenting insights clearlyAnalytical mindset- curious, data obsessed, and relentless about improvementHighly organized self-starter who thrives in a fast-paced, cross-functional environmentExcellent communicator and collaborator with strong attention to detail and follow-throughWHY YOU'LL LOVE IT HERE
Impact : Be part of a team that is accelerating and growing in the restaurant spaceInnovation : Help lead the next wave of automation, personalization, and digital excellenceCulture : Work with people who put people first – and believe growth is a team sportMomentum : Join at a moment when Zaxbys is breaking records and redefining guest experienceEDUCATION AND EXPERIENCE GUIDELINES
Education : Bachelor's degree in Marketing, Communications or Business OR equivalent combination of education and experienceExperience : 1-3 years of experience in eCommerce, SEO, digital merchandising, or digital marketing (restaurant or retail brand experience preferred)Zaxby's Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.
PAY RANGE : $59,000 - $74,000
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