Talent.com
Store Manager

Store Manager

Dairy QueenMoorhead, MN, US
30+ days ago
Job type
  • Full-time
Job description

Store Manager

We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work.

Requirements :

  • Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
  • Work in and out of different temperature ranges.
  • Stand for long periods of time.
  • Lift up to 50 pounds.
  • Work around nuts and other allergens.
  • Perform other duties and responsibilities as requested by the GM.

Functions : Operations

  • Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.

    • Training

  • Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success.

    • Business Planning

  • Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator.
  • Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control / security procedures are followed, and understanding the P&L implications of workers' compensation claims.
  • Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits.

    • Fan Service

  • Ensure that Fan service in all areas meets or exceeds company standards.
  • Establish standards for the management team and crew to handle customer concerns.
  • Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan.
  • Understand the importance of speed of service and resolve bottlenecks in work flow.
  • Build relationships with return or preferred patrons.

    • Team Member Leadership

  • Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team.
  • Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations.
  • Role model and enforce policies and procedures.
  • At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM.
  • Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency.

    • Health and Safety Standards

  • Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices.
  • Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines.
  • Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc.

    • Store Marketing

  • Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities.
  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.

    • Qualifications : Experience Needed

  • Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred.
  • High School diploma or equivalent required.
  • Proven track record of effectively managing COGS and labor.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable

    • Skills / Competencies Needed

  • Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.
  • Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
  • Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment.
  • Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Must be able to actively work to achieve and exceed set goals for the business.
  • Technical - proficiency with computers and with Point of Sale systems.
  • Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do.
  • Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    • Create a job alert for this search

    Store Manager • Moorhead, MN, US

    Related jobs
    • Promoted
    Store Manager (P1-1363104-4)

    Store Manager (P1-1363104-4)

    Panda Restaurant GroupFargo, ND, US
    Full-time
    Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager (P1-1363118-5)

    Store Manager (P1-1363118-5)

    Panda Restaurant GroupFargo, ND, US
    Full-time
    Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager (P1-1363118-4)

    Store Manager (P1-1363118-4)

    Panda Restaurant GroupFargo, ND, US
    Full-time
    Panda Express Store Manager Opportunity.Are you craving a career with an industry leader? Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committe...Show moreLast updated: 30+ days ago
    Store Manager

    Store Manager

    Panda Restaurant GroupFargo, ND, US
    Full-time
    Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal devel...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    SafeliteFargo, ND, US
    Full-time
    The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coachi...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager Sally beauty 02384

    Store Manager Sally beauty 02384

    Sally Beauty HoldingsMoorhead, MN, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation, and redundant headers.Keep the formatting beautiful and concise, removing any unnecessary details or distractions.Show moreLast updated: 30+ days ago
    • Promoted
    C-Store Manager

    C-Store Manager

    Refuel MarketMoorhead, MN, US
    Full-time
    The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s). The C-Store Manager is responsible for the sto...Show moreLast updated: 30+ days ago
    • Promoted
    03463 Store Manager

    03463 Store Manager

    SBH Health SystemMoorhead, MN, US
    Full-time
    This is the main job post content.Please focus on the core details and formatting as requested.Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Circle KMoorhead, MN, US
    Full-time
    Northern Tier BU - Region 05 - Market 08 : 3475 28th Avenue S.Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and C...Show moreLast updated: 19 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    BuckleFargo, ND, US
    Full-time
    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager in Training

    Store Manager in Training

    CVS HealthFargo, ND, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 30+ days ago
    • Promoted
    STORE MANAGER

    STORE MANAGER

    Scooter's CoffeeFargo, ND, US
    Full-time
    The Store Manager is responsible for all staffing, sales, and operations in a Scooter's Coffee location.This role builds and leads a friendly, service-oriented barista team, sets a high-energy work...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager (P1-1363107-5)

    Store Manager (P1-1363107-5)

    Panda Restaurant GroupFargo, ND, US
    Full-time
    Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o...Show moreLast updated: 15 days ago
    • Promoted
    Store Manager Sally beauty 02384

    Store Manager Sally beauty 02384

    SBH Health SystemMoorhead, MN, US
    Full-time
    This is the main job post content.We have removed all extraneous metadata, links, buttons, and other unnecessary elements to focus on the core content. The formatting has been adjusted to ensure con...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly AutomotiveWest Fargo, ND, US
    Full-time
    The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's ...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    TJXWest Fargo, ND, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    STORE MANAGER

    STORE MANAGER

    Papa Murphy'sMoorhead, MN, US
    Full-time
    You are applying for work with ND Pizza LLC.Papa Murphy's, not Papa Murphy's International, Inc.If hired, the franchisee will be your only employer. Franchisees are independent business owners who s...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager in Training

    Store Manager in Training

    O'Reilly AutomotiveFargo, ND, US
    Full-time
    Assist store manager in areas of sales, appearance, and overall operations of store.Objective is to receive hands on training preparing manager in training for a management position in another stor...Show moreLast updated: 3 days ago