Medical Secretary

J ob Summary We are seeking a detail-oriented Medical Secretary with experience using Epic. The ideal candidate will quickly become semi-independent after initial training and shadowing. This role requires strong typing skills, computer proficiency, and excellent customer service abilities, including the capacity to de-escalate situations both in person and over the phone. A background in a medical setting with a solid understanding of insurance processes is essential.\n\nResponsibilities : \nUse Epic software to manage patient information and schedules.^Provide excellent customer service, addressing patient needs and concerns.^Handle phone and in-person interactions, including de-escalation of challenging situations.^Support administrative functions such as typing and data entry.^Work independently with minimal supervision after the initial training period.