Medical Assistant

Medical Assistant

Under the supervision of the Nurse Practitioner and Reproductive Health Program Manager, the Medical Assistant will be responsible for day to day interactions with patients throughout various outreach efforts in the Detroit area. Responsibilities include : registering patients by gathering patient's demographic information, insurance, consents, and confidentially agreements. Additionally, the Medical Assistant collects patient's medical history, records patient's vital signs, and assists medical staff with rendering of clinical tests and procedures including the insertion and removal of long-acting reversible contraceptives (LARC).

Examples of Duties :

• Clinical Support : Provides direct patient care : accurately recording patient's medical history and vitals, answering clients' questions and concerns, assisting clients with the decision process by providing verbal and written educational information in regards to pregnancy preventative methods, sexual and reproductive health, and following all medical protocols and procedures. Draws blood for testing and diagnostic screenings.
• Customer Service and Administrative Support : Registers clients, verifies insurance and medical eligibility, and provides general education to clients about LARCS, sexual, and reproductive health. Schedules, calls, and conducts follow-up with clients via telephone, in person, and by mail. Monitors and maintains patient's medical records, files charts, and utilizes an electronic medical record. Responsible for database / patient chart entry and clinic logs. Assists with clinic set-up, stocking, inventory, and disposal of medical instruments. Provides excellent customer service to patients and fellow staff members.
• Education and Outreach : Attends relevant service trainings and keeps up to date on contraceptive methods, teen pregnancy prevention initiatives, and reproductive health policies. Educates members of the community about the services offered and provides outreach at health fairs and other community events. Assists with provider education, when appropriate.

Minimum Qualifications :

Qualifications (preferred) :

Knowledge, Skills, and Abilities :

Evaluation Plan :

EMPLOYMENT BENEFITS :

The City of Detroit offers a competitive and comprehensive employee benefit package. Benefits include, but are not limited to the following :

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.