Supervisor, Diagnostic Radiology Scheduling

Job Title : Supervisor, Scheduling

The Supervisor, Scheduling is responsible for overseeing the day-to-day functions of the scheduling unit. Reviews requested and scheduled diagnostic appointments on a regular basis and directs the staff on the department's workflow and priorities. Identifies concerns and collaborates with the Operations Managers on issues. Works closely with department leadership on issues as they arise and supports annual goals of the organization. Collaborates with clinical staff to maintain timely and accurate scheduling. Ensures work processes and personnel policies are consistently adhered to by staff. Continuously seeks opportunities and provides recommendations for innovation and process improvement while maintaining standards of accuracy, prompt response, and customer service. Works with other departments to ensure positive, harmonious, interdepartmental relationships.

Position Qualifications :

• AA degree in business preferred with a minimum 2 years' experience in diagnostic scheduling
• Knowledge of Coordination of Benefits, IPA's, HMO, PPO, Authorizations including Medi-Cal TAR's, Medi-Cal eligibility, Medicare Advance Beneficiary Notices, and Medicare Secondary Payer screening required.
• Basic Medical Terminology required, or course completion within first year.
• Three years of registration and / or billing experience and one year of Medical Imaging scheduling preferred.
• Knowledge of computerized scheduling programs preferred.
• Knowledge of how health care facilities and providers function and the differences in urgency levels of patient acuity preferred.
• Previous experience in a leadership, resource or supervisory role highly preferred
• Requires working knowledge of MS Office (i.e., Excel and Word).
• Must have experience with Hospital billing systems, experience with Epic a plus.

Skills :