Service Manager

One Michelin-starred, Casa Mono is seeking a Service Manager.

Celebrating 21 years of award-winning service,  located just east of Union Square. Our  Spanish seasonal menu is based on sustainable seafood, a whole animal butchery program, and produce from Union Square Greenmarket.

Our wine list consists of nearly 600 wines, representing a thoughtful and thorough selection of Spain’s rapidly expanding world of wine.

New York Times Top 100 Restaurants in NYC

New York Times 3-Stars

Michelin 1 Star since 2009

Role Description :

This is a full-time position for  Service Manager.

We are looking for a candidate who takes a 'hands-on' approach to management and is willing to lead by example and with empathy.   You will work to support our staff to successfully provide guests with a service that is warm, knowledgeable & appreciative. In addition to being present on the floor during service, your job duties will include events, and administrative tasks such as composing daily reports, cash handling, ordering & closing the restaurant.

The ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for hospitality.

They will positively lead and inspire the service team, contributing to a collaborative work environment and culture.

Desired Qualifications :

• Excellent communication and interpersonal skills
• Attention to detail and ability to work in a fast-paced environment
• Passion for wine and understanding of Spanish wine varietals and regions
• Efficient in OpenTable and Toast POS Systems
• Must have 2 years experience in an NYC restaurant as a Manager
• Food Handlers certification preferred
• Have a warm, positive, and noticeably appreciative demeanor toward guests and colleagues
• Be able to effectively communicate, give and take constructive criticism, and productively lead a team
• Must be able to easily adapt and improvise.
• Must have a strong focus, heightened attention to detail, organizational skills, and a passion for the hospitality industry

We Are an Equal Opportunity Employer

Please reply to this post with your resume and cover letter.

To learn more please visit our website www.casamononyc.com