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Refugee Services Program Supervisor
Refugee Services Program SupervisorCatholic Charities • Portland, Oregon, United States, 97202
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Refugee Services Program Supervisor

Refugee Services Program Supervisor

Catholic Charities • Portland, Oregon, United States, 97202
30+ days ago
Job type
  • Full-time
Job description

#RRS-034 – Refugee Services Program Supervisor

Department : Refugee Services

Employment Type : Full Time; Exempt

Reports to : Director of Refugee Services

Location : SE Portland

Compensation : $54,200 - $56,800 annually

At CCO We Take Care of Our People :

  • Benefits package including medical, dental, vision plans.
  • 100% employer-paid long-term disability and life insurance.
  • Paid vacation, sick, personal and 13 paid holidays.
  • Retirement benefit with employer match and discretionary contribution.
  • Employee Assistance Program.
  • Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.

Our Culture :

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.

Who We Are :

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.

Who You Are :

The Refugee Services Program Supervisor position is located within our Refugee Services Program and will include supporting case managers in the provision of holistic and trauma-informed services for refugee clients across multiple state and federal contracts.

What You Will Work On :

  • Provide oversight and support to Program Director and Manager of all case management services within the scope of work through U.S. Department of State's Cooperative Agreement for Reception and Placement services, State of Oregon contracts and Office of Refugee Resettlement (ORR) contracts.
  • Monitor refugee resettlement core services activities as required and that overall services are maintained at the highest level of quality.
  • Ensure wrap around services are being provided to address the growing needs of newly arrived refugees through collaboration with Refugee Resettlement programs, agency programs and external community partners.
  • Ensure accurate and timely submission of direct client assistance financial reimbursement requests to USCCB.
  • Complete reports and maintain record keeping procedures, including client files, statistics and case notes, as required by USCCB, the State of Oregon and ORR.
  • Effectively support, coach, and manage assigned staff.
  • What You Bring :

    Education, Certifications, and Licensure Requirements / Preferences

  • Bachelor's degree in human services or equivalent lived and / or worked experience required.
  • Experience Requirements / Preferences

  • At least 3 years' case management experience, showing progression, required.
  • Outstanding leadership skills with 2-3 years supervisory experience showing progression (Preferred).
  • At least 2 years' experience managing social service-related programs, including experience with staff supervision, program development, and budget management.
  • Demonstrated fluency in a second language is preferred (especially with languages common in refugee populations such as Arabic, Amharic, Burmese, Farsi, Rohingya, Sango, Somali, Spanish, Swahili, Tigrinya, Ukraine and Zomi).
  • Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.
  • BACKGROUND AND MVR SCREENING :

    Satisfactory results from pre-employment criminal and civil background screening required. Motor vehicle records (MVR) review required as needed.

    EQUAL OPPORTUNITY EMPLOYER / VETERANS / DISABLED :

    Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.

    BENEFITS OVERVIEW :

    Benefits including health, dental, vision, and alternative care benefits for the employee. 100% employer-paid long-term disability and life insurance. Paid vacation, sick, personal and 13 paid holidays. Retirement benefit with employer match and discretionary contribution. Employee Assistance Program. Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program. Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

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    Program Supervisor • Portland, Oregon, United States, 97202

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