Field Reimbursement Manager, Senior Manager Northeast
Territory Includes : Virginia, Washington DC, Pennsylvania, New York, New Jersey, Connecticut, New Hampshire, Vermont, Massachusetts, & Maine
Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
What You Will Do
Let's do this. Let's change the world. The Tezspire FRM Sr Manager is responsible for executing the reimbursement strategy to ensure optimal access to products in our Respiratory Therapeutic area. This role involves leading and managing a Field Reimbursement Manager (FRM) team to achieve established goals, meet regional metrics / service level requirements, and ensure compliance with all goals in a fiscally responsible manner. The FRM Sr Manager will participate in strategic meetings at various levels and lead their team to success.
- Lead and manage a team of Field Reimbursement Managers to meet goals and objectives through compliant behavior
- Develop and implement regional and national strategies to support product access within targeted accounts
- Conduct regular evaluations, coaching, and direction of local business plans and presentations
- Hire, motivate, and retain high-performing individuals
- Collaborate with leadership to define and establish appropriate behaviors and actions for high levels of client satisfaction
- Provide mentoring and consultative services to FRM, including technical expertise, quarterly business reviews, and managing strategic and tactical projects
- Ensure FRM compliance with established business rules through field visits and virtual meetings
- Develop and document workflows and procedures and ensure FRM are informed of all process developments and issue resolutions
- Coordinate and assist with training
- Gather feedback from trainees and trainers to continually improve the training program
- Support the FRM Trainer as secondary point of contact
Working Conditions
General office demands Remote, Work from Home
Must be able to travel up to 50%
Must have a valid driver's license with a clean driving record
Possible long periods of sitting and / or keyboard work
What We Expect Of You
We are all different, yet we all use our unique contributions to serve patients. The field reimbursement manager we seek is a leader with these qualifications.
Basic Qualifications :
Doctorate degree and 2 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales ORMaster's degree and 6 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales ORBachelor's degree and 8 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales ORAssociate's degree and 10 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or sales ORHigh school diploma / GED and 12 years of public or private third-party access arena or pharmaceutical industry in in field reimbursement, managed care, clinical support, or salesIn addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and / or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.
Preferred Qualifications :
Bachelor's degree in business, healthcare, or a related fieldMinimum five years of experience as a manager / first-line leader or demonstrated leadership and ability to motivate, coach, lead, and execute strategyMinimum two years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support with Buy and Bill productsStrong understanding and experience in the Access & Reimbursement environmentProven strategic planning and analytical experienceStrong written and oral communication skillsProven presentation and facilitation skillsOrganizational skills and project management experience, including the ability to manage multiple projectsExperience engaging with multiple stakeholders to deliver results for multiple prioritiesStrong computer literacy, including Word, Excel, and PowerPoint, and the ability to conduct web-based meetingsExperience in the healthcare industry, including insurance verification, claim adjudication, physician's offices or clinics, pharmacies, and / or pharmaceutical manufacturersStrong customer service experiencePrevious experience in launching new specialty pharmaceutical / biologics products or indicationsKnowledge of Managed Care, Government, Federal payer sectors, and Integrated Delivery Network / Integrated Health SystemsExperience defining training goals and objectives with key internal clientsExperience with specialty products (preferably specialty injectables) acquired through Specialty PharmacyAdvanced knowledge of medical insurance terminology and the ability to analyze and interpret regulations and legislationWhat You Can Expect Of Us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work / life balance, and career development opportunities that may include :
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accountsA discretionary annual bonus program, or for field sales representatives, a sales-based incentive planStock-based long-term incentivesAward-winning time-off plansFlexible work models, including remote and hybrid work arrangements, where possibleApply now for a career that defies imagination. Objects in your future are closer than they appear. Join us.