Agriculture Product Technical Support Specialist Intern

Agriculture Product Technical Support Specialist Intern

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Intern Program Overview

We are committed to building a strong talent pipeline by investing in early career professionals. Our internship and co-op programs provide mentorship, training, hands-on experience, and growth opportunities that empower students to explore their career paths with confidence. Through competitive wages, networking events, social and volunteer activities, professional development workshops, and housing support, we strive to deliver one of the best internship experiencesdesigned to develop and inspire the talent of tomorrow. Interns will work full-time hours during the summer.

Job Purpose

The Technical Support (TS) organization plays a vital role in North American CNH Industrial commercial operations. TS teams provide expert technical advice to dealership service technicians and CNH Industrial Field Service staff, help improve product reliability and serviceability, and maintain technical solutions in the ASIST knowledge database for dealer reference.

As an Agriculture Product Technical Support Specialist Intern, you will gain hands-on experience learning products, diagnosing issues, and supporting dealers and field service teams with technical expertise. You will also contribute to service information and solutions that improve customer satisfaction and product performance.

Key Responsibilities

Your responsibilities may include :

Learning agricultural products through service training and hands-on exposure

Diagnosing and troubleshooting technical concerns on agricultural equipment using electronic test equipment and interpreting fault codes

Supporting adjustments and settings for hydraulic, electrical, and application performance

Contributing to adjustments for crop harvesting, planting, and precision applications

Answering technical questions from CNH dealers or Field Service staff using available references and personal knowledge

Creating additional technical troubleshooting documents for the ASIST self-help database

Delivering information to Quality, Engineering, and Manufacturing teams to identify and address emerging product or application issues

Supporting statistical analysis of service data to help identify emerging product trends

Preferred Qualifications

Candidates must be pursuing (at minimum) a Bachelor's degree in the following majors or related fields : Agriculture Engineering, Agriculture Technology, Agriculture Mechanization

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future.