Elections Ballot Processing Manager

Elections Ballot Processing Manager

Employment Type : Full-time Regular

Pay Range : $76,990.00 - $115,484.00

Location : Castle Rock, CO

Overtime Exempt : Yes

Elected Office / Department : Clerk & Recorder

The Ballot Processing Manager is responsible for the management and coordination of ballot processing operations, video surveillance of ballot drop boxes, vendor management and maintenance for voting equipment and technology, warehouse and logistics for election headquarters, and document retention and archiving of election records. The objective of this position is to perform a variety of functions and diverse leadership roles on a routine basis, including training, coaching, supervision and performance management for a team of Election Specialists, Coordinators, and System Administrators. This is a highly visible position requiring exceptional leadership, organizational, and communication skills. The Ballot Processing Manager is responsible for creation and enforcement of policies, procedures, and adherence to state and federal statutes and regulations; creation and execution of strategic and tactical plans for operating successful elections. Coordinates with and assists other Clerk & Recorder Divisions as needed.

Benefits : Douglas County offers a comprehensive benefits package – including medical, dental, vision, and retirement plans – plus a wide range of additional resources to support your health, growth, and overall well-being.

Essential Duties and Responsibilities

• Manages the daily operation of the Ballot Processing team, which may include, but is not limited to, legislative guidance, budget guidance, business process implementation, data management, voter information, conduct of elections, voting equipment and technology, coordination with external and internal stakeholders, and overseeing staff.
• Manages and ensures statutory compliance of end-to-end ballot processing functions including ballot collection chain of custody, receiving, signature verification, sorting, extraction, adjudication, scanning, and tabulation; additionally, processes uniformed and overseas ballots, out-of-county ballots, statewide ballots, and emergency ballots.
• Oversees and ensures statutory compliance for Logic and Accuracy Testing of voting equipment including accessible voting units, Risk Limiting Audit of ballot tabulation, and Board of Canvass meeting.
• Oversees and ensures statutory compliance for document retention of physical election records and digital archives including video surveillance of ballot drop boxes.
• Supervises employees and temporary staff including coordination of schedules, assigning and reviewing work, performance evaluation, and professional development.
• Facilitates and / or participates in hiring and onboarding employees, and succession planning.
• Manages and directs work for staff, sets work priorities, provides guidance and instruction on expected outcomes, and monitors responsibilities to ensure compliance with office policies and procedures, County policies, state statutes and rules, and federal regulations.
• Tracks productivity and quality measures, reports on deficiencies and errors, and provides retraining or corrective action when needed.
• Collaborates with Clerk, Chief Deputy, and Deputy Director of Elections to create strategic plans, develop and manage budget, problem solve, and achieve established goals and expected outcomes of the Division and of the Office of Clerk and Recorder.
• Acquires and applies in-depth knowledge of relevant laws, regulations, policies, standards, equipment, software, and election operations procedures to effectively administer elections, ensuring a successful voting experience for both staff and the public.
• Creates, revises, and maintains standard operating procedures to perform role specific functions.
• Reviews and revises training materials and documentation for staff and for election judge training as needed.
• Implements and oversees quality assurance measures to ensure processes and procedures are tested to evaluate for potential improvement and accuracy. Manages continuous improvement initiatives.
• Plans and executes election-related projects, including timelines, logistics, and resource allocation.
• Participates in relevant working groups / committees as a subject matter expert for Elections Division across County and State.
• Collaborates with internal departments, external vendors, and community stakeholders.
• Researches, tracks, and provides input on proposed or pending legislative changes.
• Provides customer service in person, online, and via telephone.
• Assists staff with accounting functions of the office.
• Prepares and maintains records and reports.
• Completes opening / closing procedures for office.
• Lives out the Vision, Mission, and Core Values of the Office of Clerk and Recorder, maintaining a supportive environment conducive to teamwork.

Other Duties

Minimum Qualifications

Education and / or Experience :

Certificates, Licenses, Registrations

Additional Information

Closing Date : 11 / 09 / 2025 5 : 59 PM MST. Review of applications will begin immediately and continue until a suitable candidate is selected.

The job details outlined in this posting may represent a modified summary of the full job description. For a full copy of the job description CLICK HERE to view our job classifications.

In the event of an emergency / disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected / Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.

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