Assistant Service Manager - Buffalo, NY

Goodyear. More Driven.

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The pay range for this position is $18.00 - $23.00 / hr; however, base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description

As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Basic Qualifications

Minimum 1 year of previous Automotive Service department experience

Valid driver's license

Must be at least 18 years of age

No relocation is being offered for this position

Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

Previous management experience

Previous automotive service sales experience

Position Criteria

Strong work ethic; independently motivated to produce results with limited influence from others

Hard worker, responsible, dependable, conscientious, with good communication and teamwork

Ability to review, analyze, and interpret information, identify problems, and make decisions

Ability to read, understand, and follow procedures and guidelines

Stores may be open 7 days a week, which may include weekends and some holidays (location dependent)

Ability to follow established safety policies and procedures

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to an individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548.

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