Accounts Receivable Specialist

Accounts Receivable Specialist

Responsibilities

• Posts daily cash receipts.
• Conducts professional outbound collection calls and emails while continually improving customer relations.
• Handles customer inquiries regarding receivables (inbound calls, text messages & emails).
• Researches and resolves account payment discrepancies.
• Notifies appropriate parties if customer fails to respond.
• Coordinates customer requests for invoice copies/statements/W9s/ACH forms including vendor set up forms and other tasks.
• Generates AR aging reports and identifies critical issues and delinquent accounts.
• Escalates unresolved issues to manager.
• Sends out monthly customer statements for special billing.
• Generates credit memos as needed.
• Maintains a good working relationship with all departments.
• Performs Electronic/Remote Bank Deposits and reconcile.
• Performs other related duties as assigned by management.

Qualifications

• Excellent verbal, listening, and written communication skills.
• Strong multi-tasking, organizational, and analytical skills.
• Self-motivated and customer oriented.
• Ability to work independently with minimal supervision.
• Ability to perform diversified clerical functions and basic accounting procedures.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• 1-2 years' experience in accounting/accounts receivable.