Director of Hospitality Services

Pay Grade : 17

Salary : $130,000 - $150,000

Become part of Restaurant Associates, the industrys leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R / A !

Job Summary

The Director of Hospitality Services is a senior leader responsible for overseeing and enhancing all aspects of the hospitality experience across the companys foodservice operations. This role ensures that guests, clients, and partners consistently receive exceptional service while maintaining operational efficiency and brand standards. A critical component of this position is effective stakeholder management and communicationbuilding strong relationships with clients, partners, vendors, and internal teams to deliver collaborative, high-value outcomes. The Director will provide strategic leadership, staff development, and innovation in service design to position the company as a leader in hospitality excellence.

Key Responsibilities

Leadership & Strategy

• Develop and implement the companys hospitality vision, aligning with overall business objectives.
• Establish service standards and ensure consistency across all foodservice locations and contracts.
• Lead initiatives to enhance customer satisfaction, loyalty, and retention.

Operations & Service Excellence

Stakeholder Management & Communication

Team Development

Financial & Business Management

Qualifications

Education & Experience

Skills & Competencies

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.